Collections Coordinator

Collections Coordinator - B2B

Location : Madison, WI | Onsite | Full-time

About the Company

Our client, a well-established Madison-based company, is seeking a Collections Coordinator to join their team. This is a great opportunity for someone who enjoys working in a collaborative, fast-paced environment where every day brings something new. If you're detail-oriented, enjoy problem-solving, and like being part of a supportive team, this role could be a perfect fit.

About the company

Casual dress code

Flexible work hours

Fun company events and team activities

Great coworkers and supportive leadership

What You'll Do

Communicate with clients to resolve overdue accounts and encourage timely payments

Review sales, service, or credit agreements to address discrepancies

Notify the credit department of unresolved accounts

Track and document collection activities and customer account status

Process and post customer payments accurately and promptly

What We're Looking For

Two or more years of experience in accounting, collections, or customer service

Strong Excel skills (intermediate to advanced)

High attention to detail and accuracy

Excellent written and verbal communication skills

A friendly, professional approach to resolving issues

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