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Ad Operations & Technology Manager
Ad Operations & Technology ManagerHewlett Packard Enterprise • Worcester, MA, US
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Ad Operations & Technology Manager

Ad Operations & Technology Manager

Hewlett Packard Enterprise • Worcester, MA, US
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Ad Operations & Technology Manager

This role has been designated as 'Remote / Teleworker', which means you will primarily work from home.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Use marketing skills and technologies to develop and implement a web or interactive strategy to reach online customers and prospects or internal audiences. Drive an intuitive, engaging, relevant and integrated online experience that drives revenues and leads while increasing customer loyalty and building stronger customer or employee relationships. Manage editorial strategies and content of online properties (websites, portals), as well as applying new technologies such as chat marketing, personalization, search engine marketing and optimization, podcasting and blogging. Focus may be global, national, regional, sub-regional or local in scope. Ensure online experience align with company's brand identity and messaging frameworks.

Responsibilities

  • Develop, drive and evaluate key web or interactive marketing strategies to reach online customers or internal audiences.
  • Develop, drive and evaluate the online customer experience strategy and roadmap for a business or country.
  • Develop and drive editorial strategies, content and direction for online properties, landing pages or websites.
  • Proactively provide internet consultancy to recommend best-fit solution, including look and feel, navigation experience, information architecture, to meet marketing or business objective.
  • Develop and drive web experiences that result in significant and measurable improvements in understanding, conversion and revenue.
  • Establish, track and measure business group or country measurements of success such as web traffic, revenue and leads generated, TCE.
  • Lead the adoption of the company web standards, processes and tools.
  • Select, manage and motivate agencies or contractors.
  • Manage functional budgets.

Education and Experience Required

  • BA or BS degree in Communications, Marketing or Computer Science.
  • Expertise and knowledge in the online space (web, email, search, database marketing, chat marketing, podcasting, blogging, privacy, e-business, etc), including trends and technologies.
  • 7+ years of experience in interactive marketing or customer experience / user interface.
  • Knowledge and Skills

  • Advanced writing and editing for the web - very minimal peer or manager edits needed.
  • Proven web analytical skills (measurement, ROI, forecasting).
  • Strong organization and program management skills.
  • Ability to link interactive plans and activities to business results.
  • Strong knowledge and understanding of interactive media, tools and technologies (all channels and pricing models).
  • Strong knowledge of Internet principles and web site production.
  • Strong knowledge of direct marketing and CRM.
  • Maintain the company marketing management systems as needed.
  • Proven experience managing, leading, driving and measuring virtual teams toward common goal.
  • High levels of tact and diplomacy.
  • Agency and budget management.
  • Impact / Scope

  • Scope can be local, regional or global.
  • Role can be within a business, function or corporate.
  • May interact with senior levels of the company.
  • Additional Skills

    Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Market Analysis and more.

    What We Can Offer You

    Health & Wellbeing

    We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

    Personal & Professional Development

    We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.

    Unconditional Inclusion

    We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

    USD Annual Salary : $89,400.00 - $206,500.00

    HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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