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Student Outreach Coordinator, Operations and User Services, University Of Cincinnati Libraries
Student Outreach Coordinator, Operations and User Services, University Of Cincinnati LibrariesInsideHigherEd • Cincinnati, Ohio, United States
Student Outreach Coordinator, Operations and User Services, University Of Cincinnati Libraries

Student Outreach Coordinator, Operations and User Services, University Of Cincinnati Libraries

InsideHigherEd • Cincinnati, Ohio, United States
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Current UC employees must apply internally via SuccessFactors

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals $2 billion.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

The University of Cincinnati Libraries (UCL) seeks a Student Outreach Coordinator to plan, design, evaluate, modify, and coordinate programs for Langsam Library and to provide functional supervision for the Langsam circulation desk evenings and Saturdays. This position will lead efforts to develop, implement and execute innovative programming and extracurricular outreach activities at UC Libraries. The ideal candidate will have outstanding communication skills, strong project management skills, and enthusiasm for creating engaging library programming.

Essential Functions

⦁ Design / create and conduct programming, events, and services to increase student engagement with UC Libraries.

⦁ Develop program objectives and monitor quantitative and qualitative data on progress toward objectives.

⦁ Review objectives to identify problems and solutions, prioritize solutions and develop action steps for program improvement.

⦁ Provide financial administrative support for program initiatives by recommending and monitoring annual budget for extracurricular programs, managing travel arrangement and process expense reports and reimbursement

⦁ Coordinate and facilitate student events and programs, including scheduling, room booking, preparing business documentation, communicating with audience on travel logistics, and other event-related arrangements

⦁ Develop, administer and analyze assessment / evaluation questionnaires. Compile statistics and prepare reports regarding outreach programming.

⦁ Collaborate with communications team to develop and implement marketing strategies to recruit students and program participants.

⦁ Engage and collaborate with students, student organizations, staff, faculty, external agencies and other university departments.

⦁ Represent the library at campus fairs, orientations, and other public and campus events as needed.

⦁ May provide direct and / or indirect supervision to exempt and non-exempt staff (i.e., hiring / firing, performance evaluations, disciplinary action, approve time off, etc.).

⦁ Functionally supervise student assistants on Saturdays and provide back up support during the week.

⦁ Oversee Langsam Library study rooms and related administrative activities, including signage, 25Live, etc.

⦁ Serve as member of the Access and User Services teams in Langsam Library, handling issues elevated from service desk and providing primary desk coverage, phone, and chat service as needed.

⦁ Serve as facilities and public safety liaison as needed.

⦁ Assist in maintenance of UCL website content, including LibGuides and Teams.

⦁ Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

  • Bachelor's Degree.
  • Five (5) years of relevant work experience and / or other specialized training can be used in lieu of education requirement.

Required Experience

One (1) year of program coordination experience.

Additional Qualifications Considered One year of experience in an academic, research or public library. MLIS is a plus

Experience with Ex Libris Alma / Primo.

Excellent interpersonal and communication skills, particularly public speaking.

Ability to work collaboratively.

Excellent project management and organizational skills.

Ability to work independently and as a team member to assess and shift priorities and to adapt a demanding and rapidly changing environment and with multiple stakeholders.

Application Process Information Applications received by November 14, 2025, will receive first consideration.

Application reviews will begin January 5, 2026.

Applications without a cover letter and CV / Resume will not be considered for the position. 3 References will be checked during final stages.

Physical Requirements / Work Environment

  • Office environment / no specific unusual physical or environmental demands.
  • Compensation and Benefits

    UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include :

    Comprehensive Tuition Remission

    UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

    Robust Retirement Plans

    As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

    Real Work-Life Balance

    UC prioritizes work-life balance with a generous time-off policy, including :

    Vacation and sick time

    11 paid holidays and additional end-of-year paid time off (Winter Season Days)

    6 weeks of paid parental leave for new parents

    Additional Benefits Include :

  • Competitive salary range of $45,000 - $50,000 based on experience
  • Comprehensive health coverage (medical, dental, vision, prescription)
  • Flexible spending accounts & wellness programs
  • Professional development & mentorship opportunities
  • For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu .

    Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

    REQ : 99165

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