PET SUPPLIES PLUS CLERK

Pet Supplies Plus Clerk

The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer's orders in a friendly, accurate, efficient manner.

Essential Duties and Responsibilities :

• Provides excellent customer service, ensuring positive customer relations and satisfaction
• Assists with general care of all animals
• Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
• Processes and is accountable for other services handled at the register.
• Ensures proper handling of all forms of tender and coupons.
• Performs fixed activities as assigned by Store Director.
• Answers incoming phone calls using proper phone etiquette
• Assists with store maintenance and cleaning on the sales floor and backroom.
• Follows all store and department policies and procedures.
• Other duties as assigned

Key Attributes :

Excellent customer service skills, friendly

Passionate about animals

High energy level

Ability to follow directions

Good organizational skills

Motivated

Supervisory Responsibilities :

This job has no supervisory responsibilities.

Education and / or Experience :

Some animal knowledge

Language Skills :

Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Write routine reports and correspondence

Present information and respond to questions from customers or associates

Mathematical Skills :

Basic math concepts (addition, subtraction, division, multiplication)

Certificates, Licenses, Registrations :

Some locations may require Power Industrial Truck Certification

Recommended Equipment :

Slip resistant shoes with closed toe and heel

Safety Cutter

Apron

Uniform per store policy

Physical Demands :

Regularly (Over 2 / 3 of the time)

Stand

Use hands to finger, handle, or feel

Reach with hands and arms

Communicate with associates and customers

Lift and / or move up to 30 pounds

Frequently (Between 1 / 3 and 2 / 3 of the time)

Walk

Stoop

Kneel

Crouch

Crawl

Lift and / or move up to 50 pounds

Occasionally (Less than 1 / 3 of the time)

Climb

Balance

Lift and / or move up to 100 pounds

Vision :

Close

Distance

Ability to adjust focus

Ability to distinguish colors

Work Environment : Regularly :

Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines

Occasionally :

Work in high places

Fumes or airborne particles

Toxic or caustic chemicals

Risk of electrical shock

Outside weather conditions

Noise Level :

Moderate

Pay Range :

Min. Wage up to $17 / hour (IL Locations Only)

Benefits :

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Medical and Dependent Care)

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

Position requirements may vary by store location.