Event Manager

Event Manager

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the Fresno Convention & Entertainment Center (FCEC) team that is transforming live entertainment? Join us to make legends happen!

The Event Manager provides professional client services support in the planning, organization, and management of FCEC events within the (4) building complex. Monitors the logistics of these events, and all event coordination tasks after events are booked through the conclusion. The individual will perform the following duties personally or through subordinates :

• Supervises staff and oversees all aspects of facility operations related to events.
• Meets with client groups to plan and organize assigned meetings and / or events.
• Coordinates activities with the various service vendors for assigned meetings and / or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Prepares cost estimates and monitors final billing. (i.e. labor estimates, added costs, etc.).
• Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to provide equipment or service needs. Monitors and supervises facility set-up when necessary, with Operations Department Leads.
• Assists in training event services staff for event success.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and challenges.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
• Serves as manager on duty (MOD) as required.

Directly supervises the Event Services staff. Carries out supervisory responsibilities in accordance with Legends & ASM Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree from an accredited four-year college or university preferred.

Excellent organizational, planning, and interpersonal skills

Strong working knowledge of computer systems and related software applications, specifically Microsoft Outlook, Excel and PowerPoint. Preferred experience includes proficiency with facility-wide and / or order processing software such as Ungerboeck's, Venue Ops, Social Tables Event.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Location : On Site Fresno Convention Center, Selland Arena, Saroyan Theatre, and Valdez Hall

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facilities, at times, walking and / or standing up to 8-10 hours daily. To include using stairs within all (4) venues.

Legends & ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.