Medical Secretary - Full time - Detroit

Medical Operations Support

Under direct supervision from a leader on the Leadership Salary Plan grade up to and including M07, provides medical operations support to appropriate clinical department(s) utilizing knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment and conducts special projects as defined and assigned by department(s).

Principal Duties And Responsibilities

• Manages confidential information for the department.
• Screens and directs telephone calls, schedules appointments and greets visitors / patients.
• Coordinates Physician appointments and messages, relays messages to staff and Physicians and communicates with other departments as necessary.
• Uses knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
• Attends staff meetings and records minutes. Answer telephones and direct calls to appropriate staff. Receive and route messages and documents to appropriate staff.
• Provide administrative support, such as budget preparation, record keeping and reporting.
• Maintains non-complex departmental record keeping and filing systems, including records related to personnel, payroll, attendance, work and purchase orders, and so forth.
• Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries concerning department / unit activities and operations by relating to established policies and procedures.
• Maintains department calendar. Schedules meetings and appointments. Makes routine travel or conference arrangements as necessary.
• Posts information to records and charts, maintains established files, and prepares various ad-hoc reports according to directions from supervisor.
• Performs related general office duties, such as monitoring and ordering standard supplies, operating office copier, collating and assembling documents, accepting and delivering interdepartmental correspondence, and so forth.
• May be responsible for performing duties such as typing patient related documents, gathering information from patients to relate to physicians, maintaining patient files, and scheduling patient for surgery, tests and appointments.
• Performs other related duties as assigned or requested.

Education / Experience Required

Certifications / Licensures Required

Physical Demands / Working Conditions

Normal office environment with minimal exposure to noise, dust, or extreme temperatures.

Additional Information

Organization : Henry Ford Medical Group

Department : Ophthalmology

Shift : Day Job

Union Code : Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health : Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Benefits

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being : physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affirmative Action Employer

Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.