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Parts Counter Associate (Sioux Falls, SD)
Parts Counter Associate (Sioux Falls, SD)Billion Automotive • Sioux Falls, SD
Parts Counter Associate (Sioux Falls, SD)

Parts Counter Associate (Sioux Falls, SD)

Billion Automotive • Sioux Falls, SD
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Job Details

Billion Automotive is a family-owned business since 1935. We have built our name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in Iowa, Minnesota & South Dakota! If this is a culture you are striving to be a part of, Billion Auto of Sioux Falls is now hiring  PARTS COUNTER ASSOCIATE !

QUALIFICATIONS :

  • Valid driver’s license & acceptable driving record required
  • Customer service experience required (DOES NOT NEED TO BE AUTO PARTS SPECIFICALLY)
  • Demonstrate a positive and helpful attitude while helping customers
  • Requires a working knowledge of automotive systems, replacement parts sales, and needs of repair professionals
  • Ability to work independently and as a team in a fast-paced environment

ABOUT YOUR ROLE :

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Replenishes assigned inventory daily.
  • Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
  • Sets up orders for daily shipment, delivery or pick-up.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Other tasks as assigned.

    • WHY BILLION?

    Take advantage of Billion's competitive and comprehensive benefit package! We offer health, dental, vision, disability, life, accident & cancer insurance for all full-time employees.

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    Parts Counter Associate • Sioux Falls, SD

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