Mobile Associate - Legal Hospitality (Boston)

Job Title : Mobile Associate (Hospitality & Office Services)

Location : Boston, MA (On-site - Multiple sites)

Position Type : Full-Time

Compensation : $25.00 per hour

Job Summary

We are seeking a dynamic and highly organized Mobile Associate to provide premier support across multiple client sites in the Boston area. This role is ideal for a well-rounded, put-together individual with hospitality DNAsomeone who is proactive, service-oriented, and thrives in fast-paced professional environments.

As a Mobile Associate, you will travel to different company locations (primarily top-tier law firms) to fill open shifts, ensuring seamless operations and exceptional client service. You will be the face of our company, responsible for a blend of high-touch client support and critical office functions, including mail services, print / scan operations, and general on-site support. This position reports to the Client Relations Manager or Director and requires a business professional appearance and demeanor.

Key Responsibilities

1. Mobile Support & Shift Coverage (Approx. 40%)

• Travel to various client locations within the Boston area to promptly fill open shifts resulting from staff absences or special projects.
• Collaborate with the workforce management team to receive shift assignments and coordinate travel arrangements effectively.
• Integrate seamlessly with on-site teams, quickly learning site-specific procedures and work environments with minimal training.

2. Client Service & Hospitality (Approx. 25%)

3. Office Services & On-Site Support (Approx. 25%)

4. Communication & Problem-Solving (Approx. 10%)

Qualifications & Requirements

Work Environment & Physical Demands

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

The compensation outlined reflects expectations for candidates who fully meet the roles qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.