Technical Account Manager, Advanced Materials

Technical Account Manager, Advanced Materials

Technical Account Manager for the Advanced Materials Business Unit. Covering the West Coast territory, the candidate must be located in California, this is a fully remote role.

This role will be responsible for managing accounts using thermosets, experience with resins (epoxy, polyurethanes, etc.) is a must.

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. IMCD is a leading company in sales, marketing and distribution of specialty chemicals and food ingredients. We represent major global producers, and our corporate headquarters are in Rotterdam, The Netherlands.

The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD's objective to grow earnings for our strategic principals. Successful candidates will be responsible to : Proficiency of the sales cycle from manufacturing stage to the delivery and customer satisfaction stage Develop methods and procedures to increase sales, expand markets, and promote business Continue to adopt and utilize important tools in our digitalization journey Assist in establishing relationships and creating an environment to defend and preserve existing sales Identifies new market opportunities as well as target builds; seeks out competitive & market information Establishes and maintains processes that ensure accurate budget and forecast information for the business Listen to and resolve customer complaints regarding services, products, or personnel. Conduct frequent account planned visits, interacting on a recurrent basis with key customers Research and understand your target market and key economic conditions / issues at major accounts Work closely with sales support, supply chain, customer service, etc. Formulate, monitor and improve selling plans and all sales-related activities, in alignment with the strategic imperatives of the business Attending trainings for suppliers, IMCD and sales meetings Consistent use of Salesforce.com for maintaining up to date customer interaction and pipeline management Other duties as assigned

Skills : Possess excellent customer service skills and the ability to interact with customers and team members in a professional manner Experience in a fast-paced environment Extremely ambitious with the drive and commitment to succeed Passionate and committed to contributing to continued sales growth Ability to multitask and switch focus quickly Ability to think independently Deadline-driven, detail oriented, and conscientious Must possess good organizational skills and the ability to think strategically Proficient with common computer programs, including Microsoft Office Excellent written and verbal communication skills

Required Qualifications : Bachelor's Degree in Chemical Engineering, Chemistry, or General Sciences preferred Five years of sales experience in the chemical or related industry Experience in Thermosets

Desired Qualifications : Master's Degree or Technical degree Formulation and / or formula production experience is a plus Experience in Plastic, Rubber, or Composite markets preferred

Competencies : Business Acumen Problem Solving / Analysis Customer / Client Focus Communication Proficiency Teamwork Orientation

Supervisory Responsibility : This position has no supervisory responsibilities.

Work Environment : This job currently operates in a remote work environment.

Position Type / Expected Hours of Work : This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel : Travel required, around 40%.