Talent.com
Coverage Coach
Coverage CoachBrightway Insurance • Fort Lauderdale, FL, US
serp_jobs.error_messages.no_longer_accepting
Coverage Coach

Coverage Coach

Brightway Insurance • Fort Lauderdale, FL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Position Summary

The Coverage Coach is responsible for converting auto insurance leads and clients into long-term, retained households. This role bridges the gap between new business and retention by proactively guiding clients through their auto coverage options, ensuring they are fully protected, confident, and loyal to the agency.

At the core, this role embodies our agency’s values : grit, discipline, competitive mindset, and the drive to make winning plays for every client.

Key Responsibilities

Client Onboarding & Handoff

  • Receive warm handoff from producer after an auto policy sale.
  • Introduce self as the client’s Coverage Coach and explain purpose : to make sure the client’s auto coverage is the best fit for their needs.
  • Schedule follow-up calls within a week to review coverage details, answer questions, and reinforce value.

Auto Sales & Retention

  • Educate clients on auto coverage options in clear, client-friendly terms.
  • Identify opportunities for improved protection (e.g., higher liability limits, uninsured / underinsured motorist, roadside assistance, comprehensive / collision).
  • Follow up systematically with auto clients to close coverage gaps and improve protection.
  • Support renewal conversations, focusing on keeping clients satisfied and retained.

    • Metrics & Accountability

  • Track auto conversion ratio, retention rate, and client satisfaction.
  • Meet or exceed monthly / quarterly goals for new auto policies and renewals.
  • Maintain accurate client notes in CRM / AMS.

    • Qualifications

  • Required : Active Property & Casualty license (can be 440, 20-44, or 220 for this role)
  • 1–2 years of sales or account management experience in insurance or financial services preferred.
  • Strong communication and client education skills — able to simplify auto coverage concepts.
  • Comfort with structured follow-up systems and working a pipeline consistently.
  • Tech-savvy (CRM / AMS, quoting systems, email / text automation).

    • Core Values

  • Grit : Stays the course through challenges and pushes past obstacles to protect clients and grow the agency.
  • Discipline : Shows up every day with consistency, structure, and execution that produces results.
  • Competitive Mindset : Thrives on winning — not only writing auto policies, but outperforming past results and raising the bar for the team.
  • Winning Plays for Clients : Always looks for ways to create the best outcome — saving money, adding protection, and delivering peace of mind.

    • Core Competencies

  • Educator Mindset : Frames coverage conversations as guidance, not pressure.
  • Persistence with Empathy : Follows up consistently while keeping client-first values.
  • Process Discipline : Works a repeatable system daily for maximum conversion.
  • Team Collaboration : Partners with producers and service staff for seamless client experience.
    • serp_jobs.job_alerts.create_a_job

    Coverage • Fort Lauderdale, FL, US

    Job_description.internal_linking.related_jobs
    Travel Speech Language Pathologist (SLP) - $2,028 per week in Fort Lauderdale, FL

    Travel Speech Language Pathologist (SLP) - $2,028 per week in Fort Lauderdale, FL

    AlliedTravelNetwork • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Care Career to find a qualified Speech Language Pathologist (SLP) in Fort Lauderdale, Florida, 33324!. Evaluate and diagnose speech, language, communication, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist (SLP) - $2,028 per week in Fort Lauderdale, FL

    Travel Speech Language Pathologist (SLP) - $2,028 per week in Fort Lauderdale, FL

    Care Career • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Evaluate and diagnose speech, language, communication, and swallowing disorders.Treat speech, language, communication, and swallowing disorders. Provide training and education to family / caregivers a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Insurance Coverage Attorney (Fort Lauderdale)

    Remote Insurance Coverage Attorney (Fort Lauderdale)

    Larson Maddox • Fort Lauderdale, FL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Attorney - Insurance Coverage Associate.My client is seeking a talented.Insurance Coverage Practice Group.This is an exciting opportunity to work with a leading team that represents U.Analyze insur...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Data Annotation • Hollywood, Florida
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Writing Coach

    Remote Writing Coach

    Outlier • Fort Lauderdale, FL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist (SLP) - $2,028 per week in Fort Lauderdale, FL

    Travel Speech Language Pathologist (SLP) - $2,028 per week in Fort Lauderdale, FL

    AlliedTravelCareers • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified Speech Language Pathologist (SLP) in Fort Lauderdale, Florida, 33324!. Evaluate and diagnose speech, language, communication, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Youth Soccer Coach

    Youth Soccer Coach

    Super Soccer Stars • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Are you PASSIONATE, PROFESSIONAL, CREATIVE, ENERGETIC & LOVE working with kids of all ages? Are you also seeking an amazing opportunity to enhance your resume?. Super Soccer Stars, the nations p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    HousingCommunity Development Specialist Monitoring and Compliance

    HousingCommunity Development Specialist Monitoring and Compliance

    Broward County • Fort Lauderdale, Florida, USA
    serp_jobs.job_card.full_time
    The Broward County Board of County Commissioners is seeking qualified candidates for Housing / Community Development Specialist - Monitoring and Compliance to support the Housing and Urban Planning D...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Aventura, Florida
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Financial Advising Expert - AI Trainer ($50-$60 / hour)

    Remote Financial Advising Expert - AI Trainer ($50-$60 / hour)

    Data Annotation • North Miami Beach, Florida
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    AI Trainer -Remote Writing Coach

    AI Trainer -Remote Writing Coach

    Outlier • Fort Lauderdale, FL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Development Coach

    Business Development Coach

    Kaufman Rossin • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you!. As one of the top accounting firms in t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Remote Insurance Coverage Attorney

    Remote Insurance Coverage Attorney

    Larson Maddox • Fort Lauderdale, FL, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Attorney - Insurance Coverage Associate.My client is seeking a talented.Insurance Coverage Practice Group.This is an exciting opportunity to work with a leading team that represents U.Analyze insur...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist (SLP) - $1,549 to $1,717 per week in Fort Lauderdale, FL

    Travel Speech Language Pathologist (SLP) - $1,549 to $1,717 per week in Fort Lauderdale, FL

    AlliedTravelCareers • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Speech Language Pathologist (SLP) in Fort Lauderdale, Florida, 33301!. Ready to start your next travel adventure? LRS Healthcar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist - Adult Acute Care & Dysphagia

    Travel Speech Language Pathologist - Adult Acute Care & Dysphagia

    Care Career • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Care Career is seeking a travel Speech Language Pathologist for a travel job in Fort Lauderdale, Florida.Job Description & Requirements. Evaluate and diagnose speech, language, communication, an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Admissions Counselor (Latin Division)

    Admissions Counselor (Latin Division)

    Keiser University • Fort Lauderdale, FL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you looking for a challenge and a career that helps change people's lives and also provides opportunity for growth and advancement? Then Keiser University is for you. Keiser University is seekin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Travel Speech Language Pathologist (SLP) - $1,648 to $1,986 per week in Fort Lauderdale, FL

    Travel Speech Language Pathologist (SLP) - $1,648 to $1,986 per week in Fort Lauderdale, FL

    AlliedTravelCareers • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Speech Language Pathologist (SLP) in Fort Lauderdale, Florida, 33301!. Travel Speech Language Pathologist.Fusion Medic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist (SLP) - $1,648 to $1,986 per week in Fort Lauderdale, FL

    Travel Speech Language Pathologist (SLP) - $1,648 to $1,986 per week in Fort Lauderdale, FL

    AlliedTravelNetwork • Fort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Fusion Medical Staffing to find a qualified Speech Language Pathologist (SLP) in Fort Lauderdale, Florida, 33301!. Travel Speech Language Pathologist.Fusion Medic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted