Repair Parts Manager

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your role at Delta Faucet :

Are you ready to lead the charge in managing the lifecycle of repair parts at Delta Faucet Company? As a Repair Parts Manager, your role includes leading all aspects of the organization, availability, pricing, and distribution of replacement components across various channels. Your contributions will directly aid in our business-to-business and direct-to-consumer sales, assisting in upholding our world-class repair parts network. Reporting to the Director, Consumer Service, you will gain experience working with cross-functional teams, implementing innovative strategies, and driving customer satisfaction to new heights!

Responsibilities :

• Repair Part Setup : Manage the creation and configuration of new RP SKUs, ensuring accurate data entry and alignment with product lifecycle strategies.
• Coordinate the procedure for identifying and phasing out outdated components, collaborating with Product, Supply Chain, and Customer Solutions teams.
• Website & Catalog Management : Maintain accurate and up-to-date RP information on digital platforms and in printed catalogs.
• Pricing Strategy : Develop and maintain competitive and consistent pricing for all RPs, in collaboration with Finance and Sales.
• Stocking & Distribution : Ensure efficient stocking levels and distribution strategies to support timely fulfillment across all sales channels.
• Sales Support : Provide RP expertise and support for both business-to-business and direct-to-consumer sales initiatives, including promotions, product launches, and customer inquiries.
• Cross-Functional Collaboration : Work closely with the Contact Center, Knowledge Management, Training, and QA teams to ensure accurate documentation, training materials, and customer support processes.

Education & Experience :

Other Considerations :

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth :

Company : Delta Faucet Company

Full timeHiring Range : $86,500.00 - $135,850.00Actual compensation may vary based on various factors including experience, education, geographic location, and / or skills.