Job Description
Job Description
Job Title : Delivery Helper
Job Summary :
Support drivers in delivering and assembling furniture, appliances, and electronics to customers homes. This role involves loading, unloading, careful handling, assembly, and direct customer interaction. Strong communication, problem-solving skills, and a focus on safety are essential.
Key Responsibilities :
- Load & Unload Items : Assist in safely loading and unloading delivery vehicles, ensuring items are properly packed and secured.
- Navigate & Assist : Support drivers with route navigation and efficient access to customer locations.
- Item Handling : Carefully move items to prevent damage during transport and delivery.
- Customer Service : Interact professionally with customers, addressing concerns and ensuring a positive experience.
- Assembly & Placement : Help assemble and place items according to customer instructions, often in tight or multi-story environments.
- Report Issues : Communicate any delivery issues or customer feedback to the appropriate team members.
- Follow Safety Procedures : Use safe lifting techniques and follow all company safety protocols.
Qualifications & Skills :
Capable of lifting to 50 lbs. on your own and assisting with heavier items as part of a team, using proper lifting techniques and safety equipment. Strong verbal communication and interpersonal skills.Basic problem-solving and decision-making abilities.Punctual, dependable, and team-oriented.Comfortable using GPS and map apps.Familiarity with basic hand tools for furniture / appliance assembly is a plus.