Veterinary Customer Service Representative West Hollywood

Modern Animal has a mission to better the lives of animals by building a place thats better for all of us who love them. We care deeply about the profession and we are looking for a skilled Veterinary Customer Service Representative known internally as Hosts to join our team!

Hosts Whats a host At Modern Animal hosts are often the first point of contact and work closely with both our veterinary team and clients to deliver a phenomenal experience to both parties.

What the job entails :

• Facilitating member appointments
• Working closely with technology
• Acting as a liaison between our in clinic team and our clients
• Ensuring clinic cleanliness
• Staying active to include moving and lifting packages of varying weight
• Partnering with Modern Animals marketing team to implement local marketing efforts including but not limited to flyering facilitating local partnerships and representing Modern Animal at community events
• Acting as a Modern Animal brand ambassador effectively communicating our brand and offering to potential members and partners
• Identifying local marketing opportunities to drive regional membership growth
• Living and modeling the Modern Animal cultural vision by encouraging work / life balance self-compassion and a blame- and judgement-free work environment

Why youd be a great fit :

What you can expect from us :

The pay range for this position is $19 - $21 per hour; however base pay offered may vary depending on job-related knowledge skills and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package in addition to a full range of medical financial and / or other benefits dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Hourly

Experience : years

Vacancy : 1

Hourly Salary Salary : 19 - 21