Salesforce Business Systems Analyst

Salesforce Business Systems Analyst

Location :

Carrollton, TX, US, 75007

For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality - from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology - and our present innovations are shaping tomorrow's.

Whatever the future holds, you can be sure that Murata will be a part of it.

Why Consider This Job Opportunity

The Salesforce Business Systems Analystis responsible for providing support to users of CPQ (Cost Price Quote), Salesforce Sales Cloud, Partner Community, and Customer Community. The position is on the Sales Experience CRM team and includes CPQ administration, sales process support, and system data integrity and maintenance.

Workplace Policy

Hybrid from Carrollton, TX

What To Expect (Essential Job Responsibilities)

• Drives successful CRM process improvement and meets project management targets.
• Facilitates and maintains CPQ logic, processes, and supports users.
• Develops and executes CPQ training programs aligning with Sales Operations.
• Supports Product department's Community Forum knowledge content.
• Monitors Global SFDC system development, executes regression, and UAT for parts of the system.
• Manage On / Off boarding of internal Salesforce users.
• Provides prompt and reliable advice and follow-up.
• Effective internal communication and problem-solving (e.g., escalation management, positive customer feedback, etc.).
• Maintains a library of resources for reference and support of business processes.
• Supports and expands CRM use of Manufacturing Rep organization. Promotes business process functions and provides strong and meaningful sales reporting.
• Aligns and prioritizes decisions and initiatives with corporate strategies.
• Transform high-level information into details and interpret it into a strategic framework.
• Proactively reports results of progress with the manager.
• Gathers requirements for system improvements while communicating and advocating for the business users to improve efficiency.

Miscellaneous Job Responsibilities

What Is Required (Qualifications)

How To Stand Out (Preferred Qualifications)

Travel

Perks

Imagine the possibilities as a member of Murata'sinnovative global team.

Be an innovator - Join Murata!

Murata offers competitive compensation andcomprehensive benefits.

Equal Opportunity / Affirmative Action Employer -M / F / Disabilities / Veteran s

Additional Position Information :

Nearest Major Market : Dallas

Nearest Secondary Market : Fort Worth