Student Services Advisor

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SCHEDULE : This role is onsite at the Birmingham campus. A 40-hour schedule will be determined based on business and student needs, generally following an eight-hour shift, Monday through Friday, scheduled during campus operating hours (7 : 30 AM – 7 : 00 PM CT). Occasional evening and weekend hours may be required to support student and campus needs.

EDUCATION and EXPERIENCE REQUIREMENTS :

• Bachelor’s Degree required. Master's degree in higher education, counseling or related field is preferred.
• 1-3 years of relevant student support experience.
• Proven experience providing exceptional customer service in an education or service-oriented environment, addressing student inquiries and needs effectively.
• Proficiency in advising, course selection, and academic planning, along with the ability to provide guidance on resources for student success.
• Excellent verbal and written communication skills, enabling clear and empathetic communication with students, faculty, and staff.
• Strong problem-solving skills, including the ability to assist students in resolving academic and personal challenges by connecting them with appropriate resources and support services.

PRIMARY DUTIES AND RESPONSIBILTIES :

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.