Front Desk Receptionist

Summary The Receptionist / Admin Asst serves as the initial point of contact for our main JobTrain office.  This person will greet visitors in person and over the phone to describe services and programs, make appointments, take messages, and direct visitors.

In addition, this person serves as a member of the Outreach and Registration team for JobTrain’s career training programs and helps clients complete the registration process.

The Receptionist / Admin Assistant will perform other duties as needed.

This is an onsite role.

The scheduled hours are 7 :

• 45 a.m. to 4 : 15 pm.  Except during rare office closures, there are no remote working opportunities for this role.

General Duties and Responsibilities Receives and greets visitors in a warm and professional manner, determines nature of their visit, processes check-in, notifies appropriate staff members to collect visitor from lobby or directs visitor to appropriate resource or location in the facility Develops a deep understanding of JobTrain’s programs, services and processes in order to represent the organization to visitors and callers, effectively answer questions about programs and services and provide additional relevant marketing materials Administers appropriate protocol(s) / processes as needed :

Maintains a clean, organized and professional desk and front lobby, looking for opportunities to improve the office environment and functions.  Ensures informational  flyers and forms are well stocked Answers and transfers telephone calls and schedules appointments in relevant systems as needed and maintains various calendars Sends, receives, and distributes mail and packages using USPS or other delivery services Performs routine clerical / support duties such as :

Technology skills – ability to effectively learn and use relevant technology at an intermediate level :

Compensation and Benefits :

Also, please note :

Also, please note :