Medical Assistant Back Office

Position Description :

Under the direct supervision of the Clinic Administrator and Supervisor, the Back Office- Medical Assistant is responsible for providing efficient and compassionate patient care within our medical facility. Working closely with healthcare professionals, this position will assist with clinical tasks, patient intake, and maintaining accurate medical records. The Back Office-Medical Assistant supports the provision of direct patient care within the regulatory scope of practice. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering high-quality healthcare services.

Principal Responsibilities :

• Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel following established clinic policies and procedures within the defined scope of education, training, and responsibilities.
• Assists healthcare providers with patient examinations, procedures, and treatments.
• Prepares examination rooms by ensuring cleanliness and stocking necessary supplies.
• Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints.
• Assists with patient education and provides information regarding medications, treatments, and follow-up care.
• Ensures compliance with infection control protocols and maintains a safe and clean environment.
• Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximeter, and peak flow measurement, according to established policies and procedures.
• Performs lab tests, including finger sticks, after appropriate training and verification of competency.
• Applies principles of aseptic technique and infection control per policy and procedures.
• Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems.
• Participates in assigned staff and other meetings, including quality improvement, case conferences, and in-service meetings.
• Participate in JWCH's customer service training called AIDET on an annual basis.

Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions.

Requirements :

Employee Benefits :

At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes :

Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.