Compliance Auditor / Educator - RSO - Remote

POSITION DESCRIPTION :

The Compliance Auditor / Educator serves as the subject matter expert and as a point of contact for IHA offices and Revenue Department for proper coding procedures and workflow for existing medical services. Provides professional expertise and education in CPT, ICD and HCC coding. The Compliance Auditor / Educator is responsible for professional development of educational materials, clinical case studies, guidelines and job aides to provide direction and guidance across IHA departments and offices for coding and documentation regulations. This role is also responsible for responding to compliance-related coding and documentation issues via the event reporting system and managing them to proper resolution. Performs medical record integrity audits and conducts one-on-one meetings with Providers for corrective educational guidance.

ESSENTIAL JOB FUNCTIONS :

• Develops and leads audit projects for medical record integrity, service line or issues-related audits, identifies problems and uses professional judgment and independent assessment.
• Reports audit results utilizing a standard reporting process. Performs thoughtful and multi-layered consideration of medical decision-making in relation to the nature of the presenting problem and clinical documentation.
• Identifies new errors while performing audits, investigates and assesses the root cause of errors and develops corrective action plans.
• Performs one-on-one Audit Meetings with Providers for corrective educational guidance; develops corrective action plans and related educational materials.
• Assists in the planning, organizing and completion of auditing activities required to comply with federal payers and other compliance-related requirements.
• Researches federal, payer coding and documentation requirements and develops comprehensive written processes and guidelines for correct coding tailored to specific situations and encounters. Performs critical analysis to apply complex coding rules to specific work processes and develops thoughtful, multi-layered recommendations and adjustments to office and department work flows to better comply with the standards.
• Monitors audit trends to identify errors in coding and documentation, lost revenue opportunities and any overpayments made due to errors in coding, insufficient medical record documentation, reports findings. Recommends process improvement strategies to IHA offices and departments. Monitors to completion.
• Educates Providers on correct coding principles and works with Providers to increase and strengthen health care providers' awareness and understanding of medical record documentation guidelines and coding principles.
• Serves as a subject matter expert in all areas of coding, documentation and audits. Acts as a key contact for Providers, Revenue Department and Managers for coding questions. Works as the liaison between multiple departments to provide guidance, service as the subject matter expert and follows events to proper resolution.
• Provides training for IHA staff and providers on CPT, ICD 10, and HCC coding standards and procedures.
• Works closely with the Physician Coding Champions to develop and present effective coding education to Providers and Managers. Requests agenda time and presents corrective education based on audit findings to large Provider groups. Follows up on issues and implements actions plans.
• Develops job aids for all specific areas of specialty education needed. Addresses barriers to improvement while recommending action steps to improve performance.
• Develops coding articles for the monthly newsletter.
• Processes Queries via the Event System, all specialties.
• Rand guidelinesers on correct coding principles and \esponds to event reports, reviews the problem and provides independent assessment and problem solving; develops corrective actions.
• Monitors billing event trends to analyze outliers and high trends; makes recommendations to resolve and promotes prevention steps.
• Collaborates with IHA’s Compliance Team and Trinity Integrity and Compliance leaders to maintain coding standards and procedures in alignment with regulatory and payer requirements.
• Analyzes RBRVU data in correlation to IHA's fee schedule.
• Effectively navigates and analyzes systems and makes recommendations for change in Business System and Medical Record Systems, specifically with respect to proper billing, documentation and office procedures.
• Drives to offices and other training sites to educate staff and / or providers.
• Performs other duties as assigned.

ORGANIZATIONAL EXPECTATIONS :

MEASURED BY :

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS :

EDUCATION :  Bachelor’s Degree or equivalent combination of education and experience.

CREDENTIALS / LICENSURE : Certified Professional Coder or RHIT is required; Certified Auditor or HIM designation is preferred.

MINIMUM EXPERIENCE : 2 years of experience coding, reimbursement analysis, insurance issue resolution and medical record auditing. Previous experience with primary care and multi-specialty care preferred and other relevant experience would include health care operations or process improvement work with a health care insurance organization. Health Information Management, and data management experience is highly desirable.

POSITION REQUIREMENTS (ABILITIES & SKILLS) :

MINIMUM PHYSICAL EXPECTATIONS :

MINIMUM ENVIRONMENTAL EXPECTATIONS :

This job operates between working in a typical office environment which involves frequent interruptions and significant interaction with people which can be stressful at times.