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Knowledge Management Analyst
Knowledge Management AnalystChenega MIOS SBU • Huntsville, AL, United States
Knowledge Management Analyst

Knowledge Management Analyst

Chenega MIOS SBU • Huntsville, AL, United States
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Knowledge Management Analyst

Location : Huntsville, AL

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting‑edge technology and take your career to the next level!

Summary

The Knowledge Management Analyst manages knowledge repositories, ensures data tagging, and supports information governance.

Responsibilities

  • Design and maintain a centralized knowledge management (KM) framework to support institutional knowledge capture, process transparency, and workflow continuity.
  • Develop and curate KM products including SOPs, decision memos, workflows, process maps, and training repositories.
  • Manage collaboration platforms (e.g., Microsoft Teams, SharePoint) to enable secure and efficient information sharing across stakeholders.
  • Align KM strategies with cybersecurity and mission assurance priorities, ensuring reusable assets are version‑controlled and accessible.
  • Support live dashboards and reporting mechanisms for KM metrics using BI tools like Power BI or Tableau.
  • Catalog, index, and manage the storage and access of explicit organizational knowledge (e.g., documents, files) to make it easily discoverable.
  • Understand the needs of information end‑users and construct access paths (e.g., link pages) to facilitate their access to information.
  • Track and report on the usage of knowledge management assets and resources to improve the framework and support.
  • Integrate KM activities into daily operations and conduct training and outreach to implement and sustain established KM goals and objectives.
  • Develop and maintain a framework to assess KM readiness and training supporting ongoing command and staff functions.
  • Participate in exercise planning meetings and conferences to coordinate and develop actions and events for exercise participation to stimulate KM training objectives.
  • Maintain open lines of communication with a distributed network of supported government customers to facilitate feedback and enable troubleshooting of any identified knowledge management challenges.
  • Contribute to brainstorming meetings and development of new ideas related to improved knowledge management practices in support of designated government customers.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree in science, technology, engineering, mathematics, IT, or business‑related programs.
  • 3+ years of experience in knowledge management or records management, technical documentation or business analysis.
  • Baseline and full computing environment certifications for IAT‑II IAW DoD 8570.01‑M (Security+ certification) desired.
  • Must have active Secret clearance with ability to obtain TS with SCI eligibility.
  • Knowledge, Skills And Abilities

  • Strong understanding of KM principles and collaboration technologies (SharePoint, Teams).
  • Experience working in secure or classified environments preferred.
  • Background in federal or DoD IT, cyber, or program environments a plus.
  • Familiarity with records management and governance standards.
  • Must have high proficiency in the Microsoft Office suite and possess advanced skills and knowledge in programs like Word, Excel, PowerPoint, and Outlook.
  • Must have understanding of cloud technologies (e.g., AWS, Azure, GCP, Oracle) and hybrid cloud environments.
  • Program management certification desired.
  • Cybersecurity certifications like CISSP, CISA, or CISM desired.
  • Experience using collaborative tools.
  • Experience implementing KM methodologies that resulted in improved efficiencies or elimination of waste.
  • Demonstrated experience developing customized dashboards on SharePoint with linked data sources.
  • Experience extracting, transforming, and structuring data to support both exploratory analytics and operational reporting.
  • Strong creative and visual storytelling skills with an eye for design, usability, and user experience.
  • Use expert knowledge of data visualization tools to deliver information that allows client users to quickly understand data, ask better questions, and take action.
  • Possess knowledge and experience with data analysis and data technical expertise in data management, engineering, and science.
  • Skillful time management and organizational skills to set and meet deadlines.
  • Ability to work both independently and within a team.
  • Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement.
  • Ability to meet minimum clearance requirements.
  • Ability to work nights, weekends, and holidays as required.
  • Ability to travel up to 10%.
  • How you’ll grow

    At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry‑level employees to senior leaders, we believe there’s always room to learn.

    We offer opportunities to help sharpen skills in addition to hands‑on experience in the global, fast‑changing business world. From on‑the‑job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

    Benefits

    At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

    Learn more about what working at Chenega MIOS can mean for you.

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