Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Milwaukee, WI, US
Associate Team Leader

Associate Team Leader

H&R Block • Milwaukee, WI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

  • At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job

    #46613

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Milwaukee, WI, US

    Job_description.internal_linking.related_jobs
    Associate Team Leader

    Associate Team Leader

    H&R Block • Hales Corners, WI, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2,181 to $2,418 per week in Pleasant Prairie, WI

    Travel CT Tech - $2,181 to $2,418 per week in Pleasant Prairie, WI

    AlliedTravelCareers • Pleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Pleasant Prairie, Wisconsin, 53158!.Ready to start your next travel adventure? LRS Healthcare offers a full benefit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Teller

    Teller

    Associated Bank - Corp • Grafton, WI, United States
    serp_jobs.job_card.full_time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Trevor, Wisconsin, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Development Associate

    Development Associate

    Continental Properties • Menomonee Falls, WI, United States
    serp_jobs.job_card.full_time
    Development Associate to join our Development team at our home office in Menomonee Falls, Wisconsin.You will work with members of a cross-functional team to facilitate and manage the due diligence,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Fall Teen Program Leader - Twilight Centers (Washington & North Division)

    Fall Teen Program Leader - Twilight Centers (Washington & North Division)

    Milwaukee Public Schools • Milwaukee, WI, United States
    serp_jobs.job_card.part_time
    Teen Program Leaders are the direct service providers of the Twilight Center program.Leaders are responsible for continuous teen engagement through the facilitation of programs and activities.This ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Plant Director

    Plant Director

    HARIBO of America • Pleasant Prairie, WI, United States
    serp_jobs.job_card.full_time +1
    Start : 12 / 08 / 2025 in Pleasant Prairie, WI / United States.Are you HARIBO? It's a great time to join HARIBO of America Manufacturing as our. HARIBO is the world's number one gummi brand, with more th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Paid Focus Group Member (Hiring Immediately)

    Paid Focus Group Member (Hiring Immediately)

    Maxion Research • Caledonia, Wisconsin, US
    serp_jobs.job_card.part_time
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Response Specialist

    Member Response Specialist

    Educators Credit Union • Mount Pleasant, WI, United States
    serp_jobs.job_card.full_time
    As a Member Response Specialist, you are entrusted to communicate with our credit union members through phone and electronic services. If you like fast-paced environment that works behind the scenes...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Leader

    Team Leader

    Jamba Juice • BROOKFIELD, WI, US
    serp_jobs.job_card.full_time
    Life is expensive so we're offering a $1,000 sign-on bonus! Requirements : .Must work a minimum of 20 hours per week.No disciplinary actions that result in an official write-up.We care about you! Ser...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    L4 Data Center Tech

    L4 Data Center Tech

    TEKsystems • Mount Pleasant, WI, United States
    serp_jobs.job_card.full_time
    Job Brief : We are seeking a highly skilled Level 4 Data Center Technician to join our IT team.The Level 4 Data Center Technician will be responsible for the break-fix of GPUs, servers, network, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Director of Development

    Associate Director of Development

    Medical College of Wisconsin • Milwaukee, WI, United States
    serp_jobs.job_card.full_time
    Every great life-changing discovery begins the same way-with new knowledge.It can change everything, from a single life to the future of entire communities. That's why academic medicine, and the con...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Director of Business Analytics

    Associate Director of Business Analytics

    Southern New Hampshire University • Milwaukee, WI, United States
    serp_jobs.job_card.full_time
    Southern New Hampshire University is a team of innovators.Individuals who believe in progress with purpose.Since 1932, our people-centered strategy has defined us - and helped us grow a team that n...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Manager, Value Stream

    Manager, Value Stream

    Southwire Company, LLC • Pleasant Prairie, WI, United States
    serp_jobs.job_card.full_time
    A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Receiving Lead

    Receiving Lead

    Lamplight Farms • Menomonee Falls, WI, United States
    serp_jobs.job_card.full_time
    Lamplight Farms, home of TIKI Brand Products, is looking for a.In this role you will Lead the work of assigned team members ensuring compliance with company procedures, policies, productivity and s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2,181 to $2,418 per week in Pleasant Prairie, WI

    Travel CT Tech - $2,181 to $2,418 per week in Pleasant Prairie, WI

    AlliedTravelNetwork • Pleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified CT Tech in Pleasant Prairie, Wisconsin, 53158!.Ready to start your next travel adventure? LRS Healthcare offers a full benefit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Manager, PT

    Assistant Manager, PT

    Marcus Theatres Corporation • Mequon, WI, United States
    serp_jobs.job_card.full_time +1
    Marcus Theatres : where talented people find limitless opportunities!.Join the Marcus Theatres Leadership Team and learn how we have redefined the movie going experience! As an Assistant Manager wit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Lead

    Team Lead

    Tempur Sealy • Brookfield, WI, United States
    serp_jobs.job_card.full_time
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted