Executive AssistantCapability - The Answer for Training and Work Management • Knoxville, TN, United States
Executive Assistant
Capability - The Answer for Training and Work Management • Knoxville, TN, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionWatch and review training videos to ensure accuracy Take relevant internal courses to understand workflows and product functionality Monitor internal workflows and deadlines for consistency and quality Test new platform features and provide feedback before release Proof courses for clarity, accuracy, and grammar Respond to customers via email, phone, and live chat Follow up on requests to ensure issues are fully resolved Help maintain and update support resources such as FAQs and a knowledge base Support light platform testing and feature documentation Help schedule and post content on LinkedIn, YouTube, and other social platforms Brainstorm and pitch creative social content ideas that reflect current trends and keep our brand relevant and engaging Keep all video footage, platform screenshots, and training media assets organized Track analytics and engagement to optimize future campaigns Provide occasional assistance during on-site filming days Keep marketing materials fresh and on-brand, updating existing assets and creating new ones as needed to support campaigns and communications. Exceptional at staying organized and keeping others organized Comfortable managing many moving pieces at once Strong communicator with a resourceful, problem-solving mindset Tech-savvy — quick to learn new tools and platforms Comfortable being a behind-the-scenes force that keeps things running Creative teammate who isn’t afraid to bring fresh ideas Meticulous attention to detail — you notice the small things others might miss Prior executive support or administrative operations experience preferred Familiarity with project management and CRM tools (ClickUp, HubSpot, etc.) Social media coordination or marketing experience (including experience with social video editing apps) is a major plus Prior experience in customer service required $17.00 / hour with guaranteed pay increase in the first twelve months W-2 with full PTO and paid holidays Private downtown parking included
đź“Ť Knoxville, TN | In Office Full-Time | January 12, 2026 start
What You’ll Do
Executive & Operational Support
- Manage calendars, inboxes, and day-to-day logistics for leadership
- Take detailed notes in internal and client meetings; track and follow up on action items
- Monitor and track employee task progress to ensure accountability
- Assist in optimizing workflows, organizing projects, and maintaining operational efficiency
- Support client and distributor communications, ensuring timely responses and accurate documentation
- Handle administrative errands such as bank deposits, post office runs, and office supply restocking
- Manage conference room reservations and meeting coordination
Quality Control
Customer & Platform Support
Marketing & Social Media Coordination
Who You Are
Preferred Experience
Compensation
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Executive Assistant • Knoxville, TN, United States
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