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Engineering Support: 199710
Engineering Support: 199710HKA Enterprises • Durham, NC, United States
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Engineering Support : 199710

Engineering Support : 199710

HKA Enterprises • Durham, NC, United States
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HKA Enterprises is unable to support C2C. 3rd party submissions and C2C requests will not be considered for any positions.

Description :

Pay : Up to $29.00 per hour DOE

  • Full time, 40 hours / week. Hybrid, 3 days / week in office

May be required to complete site visits 5-10% of the time. Personal vehicle will be driven with mileage reimbursed.

Responsibilities :

Assists management as directed with printing, routing, creating, or editing reports, calendars, schedules, notes, mail, newsletters, materials, supplies, presentations, databases, charts, graphs, etc

  • Enters projects as requested into the work management system using Designer field notes, templates, or other methods.
  • Applies standard designs to lower complexity corrective maintenance work, follow-up work, and / or other routine program work.
  • Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work.
  • Copies / translates sketches / notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial).
  • Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services)
  • Verifies / completes the dependencies in the work management system prior to releasing job(s).
  • Assists Designer with updating work management system for status, project comments, or customer comments and contact information.
  • Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery.
  • Compiles, reviews, and prints reports from work management system as needed
  • Contacts customers to confirm project details and schedules
  • Assists in managing communications for Designers such as creation / scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary.
  • Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed
  • Reports job status details to Designers, C&M Specialist, and / or contract construction crews as needed.
  • Prepares for and provides storm support as needed

    • #assistantmanager

    #constructionmanagement

    #assistant

    #customersrevice

    #engineeringsupport

    #LI-AS1

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    Engineering Support • Durham, NC, United States

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