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Operations Associate - LA
Operations Associate - LANoScrubs • Los Angeles, CA, United States
Operations Associate - LA

Operations Associate - LA

NoScrubs • Los Angeles, CA, United States
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About NoScrubs

NoScrubs is the fastest and most reliable laundry pickup and delivery service. We make it easy for busy people to get fresh, folded laundry without lifting a finger. Our team of "Scrubbers" handles pickup, wash-dry-fold, and delivery, and we’re growing fast. Think “Doordash for laundry”

About the Role

We’re looking for a sharp, reliable, and hands-on Operations Associate to support our day-to-day operations in Los Angeles. This person will work directly under our operations lead and act as our on-the-ground problem solver—keeping everything running smoothly and jumping in wherever needed.

Key Responsibilities

  • Serve as on-call operational support from Friday to Sunday approximately 11AM - 7PM
  • Respond to real-time issues with customer orders.
  • Complete laundry orders , including pickup, wash, dry, fold, and delivery
  • Communicate clearly with customers and team members to resolve issues quickly and professionally
  • Must have a vehicle to travel throughout the NoScrubs LA service area
  • Spanish speaking idea

Requirements

  • Based in or able to commute reliably to Culver City, CA 90232
  • Available to be on call Thursday through Sunday, until 7 p.m.
  • Have a reliable vehicle, valid driver's license, and car insurance
  • Strong attention to detail and a problem-solving mindset
  • Physically able to lift laundry bags (up to ~30 lbs)
  • Experience with laundry wash-dry-fold preferred (but we’ll train the right person)

    • You’re a great fit if you...

  • Stay calm under pressure and solve problems on the fly
  • Don’t mind getting your hands dirty—literally
  • Are super reliable and communicative
  • Want to grow with a startup and make a big impact on the ground
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    Operation Associate • Los Angeles, CA, United States

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