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Patient Service Specialist - Medical Front Office
Patient Service Specialist - Medical Front OfficeBaylor Scott & White Institute for Rehabilitation • Argyle, TX, United States
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Patient Service Specialist - Medical Front Office

Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation • Argyle, TX, United States
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Overview

Baylor Scott & White Institute for Rehabilitation

Argyle, TX

Patient Service Specialist (PSS)

Part Time

Hours : Monday-Thursday 3p-7p  and Friday as needed

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary : $18 -$25 per hour   based off experience

Benefits of becoming a Patient Service Specialist with us :

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long Term Disability
  • Personal and Family Medical Leave
  • PSS Ladder Program
  • Eligibility and effective dates vary

Responsibilities

Seeking part-time PSS. In the hunt for a proactive, organized, detail oriented, team player who is flexible and self-motivated. Must be flexible with hours to help cover the clinic needs and willing to help cover surrounding clinics if needed. Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

  • Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
  • Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
  • Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
  • Collects toward patient responsibility at each visit.
  • Scan and maintain medical documents.
  • Reconciles and posts charges daily and other reporting to ensure clean claim processing.
  • Responds to all request for information from patients, other department and physicians.
  • Maintains office, orders supplies and manages mail.
  • Willingness to adjust schedule to center needs.
  • Travels Attends all mandatory meetings and in-service education programs.
  • Travels to non-home location center or other site for coverage when necessary.
  • Qualifications

  • HS diploma or GED is required
  • Preferred Experience

  • Customer service experience
  • Knowledge of insurance verification
  • Healthcare, medical, or dental office administration
  • Additional Data

    Equal Opportunity Employer including Disabled / Veterans

    #BSWIR-Outpatient

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    Medical Front Office • Argyle, TX, United States

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