Account Manager - Advance Auto Parts + NC Territory

With nearly 50 years of service, Action Sales + Marketing is a world-class sales representative agency specializing in sales, category management, analytics, customer service and field support. Action first opened its doors in Minnetonka, Minnesota and has since opened offices in Springfield, Missouri; Raleigh, North Carolina and has Account Manager field offices near strategic accounts.

We are growing our team! We are seeking a Sales Account Manager that will work with suppliers on their businesses at Advance Auto Parts + Territory. This person will manage all aspects of servicing assigned customer accounts representing the full scope of Action Sales + Marketing vendor product lines (approximately 75+).

Responsibilities

• Serve as primary representative of Action Sales + Marketing for assigned customer account(s) for all represented vendors
• Serve as primary representative of Action Sales + Marketing for represented vendors as it relates to the product lines that are placed with customer account(s)
• Act as the primary liaison between vendor and customer to introduce new product lines, change product lines and / or to resolves issues that arise with product lines
• Prepare and implement annual sales plan for assigned customers to accurately estimate potential new product line growth and potential new vendor additions for the account
• Serve as product line expert for each customer on behalf of vendors
• Provide vendor information about customers as it pertains to the product lines and how it will best suit each customer
• Represent vendors to customer buyer / procurement representatives; may work closely with sales staff of vendor to prepare specialized presentations
• Plan, manage and execute the annual product line review schedule that is designed to meet the customers’ needs, including planning for appropriate introductions for seasonal items
• Assist each customer with inventory, shipping, freight, arrival / departure issues with product lines and coordinate with vendors as applicable
• Continually and proactively build relationships within all areas of assigned customers’ businesses, their associations and industry contacts while robustly representing Action Sales + Marketing’s services
• Continually and proactively build relationships with both the represented and any potential vendors while robustly representing Action Sales + Marketing’s services
• Maintain fluency and expert knowledge about the represented product lines; continually keep abreast of changes, industry trends and current events which may affect related business and / or industry
• Respond to new business inquiries, representing the full scope of Action Sales + Marketing’s available services as needed
• Prepare reports, quotes, sales projections, product informational materials, presentations and a variety of other documents for use in execution of job responsibilities
• Work closely with senior leadership to accurately prepare the annual management scope tracking document for the projected annual business expectations in a timely manner
• Respond to customer, vendor inquiries via email, text and / or phone as needed or as assigned
• Assist vendor internal retail teams such as accounting, EDI, IT, shipping, etc. to provide operational support
• Assist customers with marketing campaigns and promotional events for product lines, working closely with vendors as appropriate
• Assist Action Sales + Marketing sales team with a variety of customer service support including but not limited to setting up new product displays in retail locations or providing support to other team members with account servicing needs as needed
• May transport customers, vendors or others for business purposes
• Perform a variety of administrative responsibilities to assist with miscellaneous tasks to assist the Action Sales + Marketing team with a variety of projects
• Performs other duties as assigned and / or required

Bachelor’s degree is preferred but not required

A minimum of 3 to 6 years of B2B marketing experience, with territory-based account management experience and / or strong experience of in-house buying / procurement experience preferably within a relevant industry such as the automotive aftermarket or national discount retail market; or for large retail account management, a minimum of 5 years of account management experience representing one or more large retail account(s) is required; experience in the automotive aftermarket or national discount retail market is highly desirable.