Senior Program Manager - CommunityPlanGrid • Provo, UT, US
serp_jobs.error_messages.no_longer_accepting
Senior Program Manager - Community
PlanGrid • Provo, UT, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBuild and maintain trusted relationships with cross-functional partners including Product, Marketing, and Customer Success Align program goals and execution across global regions and diverse audiences Influence stakeholders at all levels through clear communication, data-driven insights, and well-structured storytelling Champion the voice of the community internally, ensuring user feedback informs decisions and priorities Implement scalable processes, governance, and tooling for program tracking, reporting, and communication Identify dependencies and risks early, proposing data-backed solutions to keep programs on track Leverage technology and automation to increase efficiency and consistency across community operations Drive transparency through structured reporting, dashboards, and executive updates Partner with Community Managers to foster active participation and peer-to-peer support in community channels Develop frameworks and playbooks that enable teams to deliver consistent, high-quality community experiences Collaborate with the Community Leadership team to plan and deliver program messaging across multiple touchpoints (email, events, Slack / Teams, newsletters, etc.) Represent the Community organization in internal forums and external events, articulating impact and vision with clarity and enthusiasm Mentor and guide Community and Program Managers to strengthen program execution and collaboration skills Promote accountability, and innovation within the team Model inclusive leadership that respects global and cultural diversity across community audiences Proven success designing and delivering scalable programs that drive measurable engagement, adoption, and business value Exceptional communication skillsable to translate technical detail into compelling, business-aligned narratives Strong stakeholder management and influencing skills across all levels of an organization Proficiency in program management and collaboration tools (e.g., Asana, Airtable, Quip, or similar) Deep understanding of digital communities, online engagement strategies, and customer experience design Strong analytical mindset with the ability to interpret data and translate insights into action Ability to travel occasionally for team meetings, events BA / BS degree or equivalent experience. 5+ years in program or community management within a large, cross-functional, or global organization. Are passionate about connecting people, ideas, and innovation Thrive in fast-moving, ambiguous environments where collaboration drives results Love transforming insights into scalable, human-centered solutions Have a growth mindset and a "fail fast, learn faster" approach Care deeply about customer success and community impact
Senior Community Program Manager
We're looking for a Senior Community Program Manager to lead strategic initiatives that strengthen how our global customer and internal communities connect, learn, and grow together. In this role, you'll oversee the planning and delivery of programs that empower customers to self-serve, share expertise, and engage meaningfully across digital and in-person spaces.
You'll partner closely with Product, Customer Success, Marketing, and Data teams to align community strategy with business goals, deliver measurable outcomes, and foster a culture of collaboration and customer advocacy.
This role requires a balance of strategic vision, operational discipline, and strong relationship-building skills. Location is flexible.
Responsibilities
Program Strategy & Leadership
- Design, launch, and manage large-scale community programs that drive customer engagement, product adoption, and retention
- Translate strategic objectives into actionable roadmaps and measurable outcomes
- Oversee the lifecycle of programsfrom concept through delivery and iterationensuring they meet scope, budget, and impact targets
- Partner with analytics teams to define KPIs and success metrics that demonstrate community and business value
- Drive a culture of experimentation and continuous improvement across community initiatives
Stakeholder Collaboration
Operational Excellence
Community Engagement & Enablement
Leadership & Mentorship
Minimum Qualifications
The Ideal Candidate
serp_jobs.job_alerts.create_a_job
Senior Community Manager • Provo, UT, US
Job_description.internal_linking.related_jobs
The Operational Excellence Manager leads the cultural transformation in Manufacturing Operations to achieve the vision of Nature's Sunshine to become the world leading Health & Wellbeing compan...serp_jobs.internal_linking.show_more
Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our t...serp_jobs.internal_linking.show_more
If you find meaning and purpose in turning ideas into finished results, thrive in creating structure out of complexity, and enjoy seeing projects through from start to finish, then we cant wait to ...serp_jobs.internal_linking.show_more
Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our t...serp_jobs.internal_linking.show_more
Manager, Distribution (Substation) - Pleasant Grove, UT - #114292.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.PacifiCorp...serp_jobs.internal_linking.show_more
Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our t...serp_jobs.internal_linking.show_more
CCBank, you will own and lead project management efforts across initiatives that deliver measurable business value.You will ensure alignment with stakeholders, manage risk proactively, and foster c...serp_jobs.internal_linking.show_more
Senior Project Manager (BA / PdM) (Contract, Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every ...serp_jobs.internal_linking.show_more
This position is a vital point of contact for members, focused on coordinating comprehensive care needs across various service systems and community supports.
This is a full-time, community-based ro...serp_jobs.internal_linking.show_more
Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our t...serp_jobs.internal_linking.show_more
Peak Living is currently seeking a qualified Assistant Community Manager to join our team!.At Peak Living, our employees love where they work!.
We are a fast-growing property management company with...serp_jobs.internal_linking.show_more
Position is part-time with working hours per week dependent upon agency and center needs or a maximum of 28 hours per week.
For weeks with less than five working days, daily hours only apply.Require...serp_jobs.internal_linking.show_more
This position will be remote within the United States.Job Summary The Senior Manager of RCM Partnership Development plays a pivotal leadership role in advancing Henry Schein One’s Revenue Cyc...serp_jobs.internal_linking.show_more
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...serp_jobs.internal_linking.show_more
Oasis Ascent, a short-term residential treatment program for teenagers located in Provo, Utah, is seeking a Youth Mentor.
In this role, you will work closely with adolescent residents to provide gui...serp_jobs.internal_linking.show_more
Job Title : Associate Store Manager.Average hourly : $19-$24 (base pay : $16-$16.We're not just in the tanning business; we're in the confidence business and we are growing! At Beaches Tanning and Spa...serp_jobs.internal_linking.show_more
Senior Project / Program Manager.Knowledge Services is seeking a Senior Project / Program Manager for a multi-year project through January 2028 (potential for extension) in support of the state of Nort...serp_jobs.internal_linking.show_more
Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our t...serp_jobs.internal_linking.show_more
Manager, Operational Excellence
Nature's Sunshine Products • Spanish Fork, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
General Manager
IHOP 1744 Holladay • Holladay, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Project Manager (Alpine)
Robert Half • Alpine, UT, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
General Manager
IHOP 1775 American Fork • American Fork, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Manager, Distribution (Substation) - Pleasant Grove, UT - #114292
PacifiCorp • Pleasant Grove, Utah, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
General Manager
IHOP 3624 Payson • Payson, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Project Manager
Capital Community Bank • Pleasant Grove, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Senior Project Manager (BA / PdM) (Contract, Remote)
Infuse • Provo, UT, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Long-term Care Case Manager (RN)
Highmark Health • Provo, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
General Manager
IHOP 1745 Springville • Springville, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Assistant Community Manager at The Village at South Campus
Peak Living • Provo, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Center Team Substitute
Early Learning Essentials • Provo, UT, USA
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Sr Manager of RCM Partnership Development
Henry Schein One • American Fork, UT, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Associate Manager
Savers / Value Village • Orem, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Youth Mentor
Oasis Ascent • Provo, UT, US
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Associate Store Manager
Beaches Tanning and Spa • Spanish Fork, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Senior Project Manager (civil construction)
Knowledge Services • Provo, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
General Manager
IHOP 1730 Orem • Orem, UT, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30