Reservationist

About This Role

We’re looking for hospitality professionals to join our Guest Relations Department.

Reservationists are responsible for providing warm hospitality to guests through email and phone correspondence; making, confirming, and managing reservations; maintaining a general knowledge of all businesses; and completing operational tasks. Reservationists will be the first point of contact for guests and are expected to provide impeccable hospitality.

We are looking for night, weekend and holiday availability.

Reservations & Communication

• Maintains warmth, hospitality, and professionalism in all correspondence with guests.
• Has a strong working knowledge of Sunday Hospitality reservations software and reservation policies.
• Finds creative solutions to elevate guest experiences.
• Helps coordinate large party reservations, private dining requests, or special circumstances with management and front door teams.
• Excellent communication skills with management, team members, and restaurants.
• Prioritizes a warm, hospitable, and friendly environment for guests and co-workers

Additional Skills and Responsibilities

What We Offer

We offer a competitive wage, alongside a 401(k) retirement plan, PTO, and a full medical, dental, and vision insurance package.

What You Bring

Sunday Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.