Technical Account ManagerVirtualVocations • Austin, Texas, United States

Technical Account Manager

VirtualVocations • Austin, Texas, United States

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A company is looking for a Technical Account Manager II to support VIP clients and enhance their experience with the company's software products.

Key Responsibilities

Assist clients in onboarding and maximizing the value of products

Perform quality assurance on client setups and provide training

Collaborate with internal teams to address client needs and document ongoing issues

Required Qualifications

Bachelor's degree or 5 to 8 years of related experience

Experience in customer service and supporting business operations software

Passion for technology and environmental sustainability

Advanced knowledge of payroll management solutions

Familiarity with production accounting basics is a plus

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Technical Account Manager • Austin, Texas, United States

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