Manager, Technical Strategy and Success (Remote)

Manager of Technical Strategy And Success

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium's leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.

With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include :

• A Leader in the 2025 Gartner Magic Quadrant for Customer Data Platforms
• 2025 TrustRadius Award Winner : Buyer's Choice
• 2024 Invoca Partner Collaboration Award
• 2024 G2 Leader in Tag Management & Enterprise Data Governance
• Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)
• Named on Destination CRM's 2024 Top 100 Technologies List for Sales
• Named on the 2024 Best and Brightest in the Nation list
• BuiltIn's 2024 Best Place to Work

What We Are Looking For

Tealium is seeking a Manager of Technical Strategy and Success to manage and elevate our Technical Strategist CSM team. This is not a traditional Customer Success Manager role, our team is evolving into true technical strategists who work shoulder-to-shoulder with customers to maximize value from Tealium's Customer Data Platform (CDP) and ecosystem. We need a leader with both the technical depth and strategic vision to guide customers, inspire the team, and drive adoption of emerging capabilities such as AI-driven efficiencies across data, activation, and personalization. This leader will also carry responsibility for gross and net retention across their team's portfolio and will partner closely with Sales to drive growth.

You'll be at the forefront of shaping how enterprise organizations leverage data and AI to drive customer experience transformation. Leading a team of technical and strategic CSMs, you'll play a pivotal role in ensuring customers not only adopt Tealium but also unlock the full business potential of their Tealium investments.

Your Day To Day

What You Bring To Tealium

Wage Transparency

In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants. The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following :

An overview of our benefits and perks can be found on our careers page. Compensation Range- $110,000 - $140,000 Base + Variable + Equity Options.

Why You Want To Work Here

At Tealium, we don't just offer the ordinary, we provide the extraordinary :