Case Aide

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

PATHWAY FORWARD PROGRAM

POSITION DESCRIPTION

POSITION TITLE : Case Aide

LOCATION / DEPT : Pathway Forward Program

REPORTS TO : Program Manager - Operations

PAY GRADE : 202

PAY RANGE : $17.00-$20.40

DEPARTMENT MISSION

The Case Aide assists the Re-Entry Case Managers (RCM's) in meeting their case management requirements by preparing and compiling records, assist in maintaining case files, scanning of documents into electronic case management files, medication review.

The Case Aide assists the RRC program by conducting weekly orientation groups, mail sorting / distribution, securing, inventorying, & returning resident's property, may be asked to conduct timely self-reported paperwork (i.e. medical screens, filling out spot check forms, etc.) act as a back up to the Discipline Coordinator and assist in the Urinalysis Department as needed.

OUTCOMES

Sufficient administrative support will be provided to ensure that program duties are effectively achieved. This includes assistance with planning, communications, and data management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gather case file documentation.
• Ensures prompt scanning of case file documents into electronic case files.
• Always ensure resident confidentiality.
• Conduct weekly orientation groups for residents.
• Responsible for inventorying, securing, and disposal of residents' property according to policy.
• Develop the weekly PRT list and enter resident level changes in SecurManage.
• Attend RCM meetings, staff meetings, and all staff trainings.
• Properly stores and inventories all closed out files along with file retention.
• Retrieval of documents from the control desk(s).
• Enter visitor lists into SecurManage.
• When needed, escort medically complicated residents to their appointments.
• Assist in the obtaining furlough signatures.
• Assist with entering passes for residents on behalf of RCMs under supervision.
• All other duties as assigned.

REPORTING RELATIONSHIPS

This position reports to the Program Manager - Operations.

In contacts related to this position's duties, this individual acts as a representative of The Salvation Army and its mission.

PERFORMANCE MEASUREMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy, and completeness of performance.

A performance review will be conducted.

EDUCATION / EXPERIENCE

COMPETENCIES

POSITION LIMITATIONS

PHYSICAL DEMANDS / WORK ENVIRONMENT

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

DOING THE MOST GOOD

Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.

The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department.

The Salvation Army is an Equal Opportunity Employer Minority / Female / Veterans / Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.