Delivery Driver - Final Mile - Grayson

Delivery Driver - Final Mile - Grayson

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver Legendary Customer Experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems and handling product returns as required.

Essential Duties and Responsibilities (Min 5%) :

• Maintain regular and predictable attendance.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and delivery equipment including a trailer at times.
• Load, unload, and organize products in a safe and efficient manner.
• Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
• Maintain an accurate record of deliveries and any issues that may arise.
• Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
• Provide exceptional customer service, creating a positive and friendly experience for all customers.
• Partner with field sales team and store personnel to satisfy needs of our customers.
• Handle all products with care to avoid damage and ensure safe transport.
• Follow all traffic laws and company policies to ensure safe driving practices.
• Handle returns, exchanges, or customer inquiries as needed.

Required Qualifications :

Experience : Previous truck delivery experience is a plus but not required. Experience with hand truck, dolly, pallet jack and forklift preferred. Must be 21 years of age or older, have at least 3 years of driving experience and meet MVR check requirements.

Education : High school diploma or equivalent (preferred)

Professional Certifications : DOT Medical Card as required

Preferred knowledge, skills or abilities :

Working Conditions :

Regularly work near mechanical equipment

Drive assigned markets and provide the deliveries in all weather and road conditions

Noise level in the work environment is moderate

Physical Requirements :

Disclaimer :

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his / her supervisor.