Bell Services Support - Full-Time, $24.17 / hour

The Luggage Handler (Support) role will assist Bell person and Bell / Valet Dispatch with the tagging, storing and retrieval of arriving and / or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.

Responsibilities :

Greet Guests with positive, friendly and helpful attitude

Transport guest luggage including but not limited to / from Vehicles / Storage Room.

Care and Storage of Guest property

Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel / resort or surrounding area

Work with mobile applications (HotSOS)

Basic Qualifications :

Ability to handle difficult / sensitive situations independently, while effectively communicating with you team

Excellent communication and listening skills

Enjoys working with people and possess a friendly and outgoing personality

Must have enthusiasm and possess excellent guest service skills

Flexible / adaptable (may work in a variety of areas, conditions and / or changing scheduled shifts / days off)

Maintains clean and polished appearance

Committed to safety

Enjoys engaging with Guests and fellow Cast Members

Enthusiastic about interacting and helping Guests

Receptive to special requests and proactive in anticipating guests needs

Maintain confidentiality

Able to complete tasks independently

Willing to follow instruction and take direction

Committed / reliable (arrive and be on time for scheduled shift)

Supportive of other Cast Members working on your team

Must be detail oriented and have the ability to multitask

Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management)

Self-directed (can complete tasks with minimal follow up / supervision)

Preferred Qualifications :

Knowledge of Hawaiian / Japanese language preferred

Additional Information :

SCHEDULE AVAILABILTY

Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.

SUBMITTING YOUR APPLICATION

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Keyword : AULANI CASTING

The pay rate for this role in Hawaii is $

24.17

per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and / or other benefits, dependent on the level and position offered. To learn more about our benefits visit : https : / / jobs.disneycareers.com / benefits.