Technical Services Engineer

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.

Reporting directly to the Manager of Technical Services, the Technical Services Engineer will be providing technical support for customer processes, troubleshooting, and can / end failure investigations directly at customer locations. This engineer will be trained in 2-piece and 3-piece steel can and steel end manufacturing to provide a high level of manufacturing knowledge to the customer.

What you'll be doing :

Follows all company and customer safety protocols and maintains a safe working environment.

Traveling to customer locations on a regular basis

Technical / Regulatory knowledge to provide various certifications of steel cans and ends

Starting customer complaint investigations by gathering samples, all relevant traceability information, and other information as required

Working with customers to quarantine suspect product while minimizing disruptions to their operation

Leading or assisting in any sorting or containment activities that are needed at customer locations

Providing training to customers on steel food cans and ends and double seam evaluation

Preparing specification documents and other customer communications as required

Statistical analysis of manufacturing data

Clear and concise communication of technical details in manner that customers will understand

Strong interpersonal skills to develop relationships internally with manufacturing locations and externally at customer locations

Plant and technical project support as required

This position will be located in Oakdale, California.

We'd love to hear from you if :

BS in a physical science or engineering field. Food Science, Chemistry, Biology, Packaging, or mechanical / chemical / metallurgical / materials science engineering.

2 or more years experience in :

Industrial or academic laboratory

Food or personal care products manufacturing

Food, beverage, or consumer products manufacturing

Steel, coatings, or corrosion testing / engineering experience

Strong communication skills

Microsoft Office suite applications

Data analysis and statistical analysis capabilities

Demonstrates Self-Awareness - uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses

Instills Trust - gains the confidence and trust of others through honesty, integrity, and authenticity

Interpersonal Intelligence - relates openly and comfortably with diverse groups of people

Demonstrates Results - consistently achieves results, even under tough circumstances

Working Conditions : 50-75% travel to customer or internal manufacturing location

Compensation :

The annual base salary for this position is below. A higher base salary may be available depending upon experience and qualifications.

• Engineer I role is from $70,080 to $78,840.
• Engineer II role is from $84,640 to $95,220.
• Engineer III role is from $104,400 to $117,450, plus an annual target bonus of 7.5% of the base salary.
• Engineer IV role is from $118,880 to $133,740, plus an annual target bonus of 7.5% of the base salary.

#LI-RM1

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits.

Benefits

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.