Microsoft Teams Admin

We are seeking an experienced

• Microsoft Teams Phone Administrator
• to manage and optimize our Teams Phone environment. This role involves administration, configuration, troubleshooting, and ensuring compliance with security standards.
• Key Responsibilities :
• Administration & Configuration
• Manage Teams Phone settings, policies, and user provisioning.
• Configure call queues, auto attendants, voicemail, and emergency calling.
• Implement Direct Routing and Operator Connect solutions.
• Monitoring & Troubleshooting
• Monitor call quality and system performance using Teams Admin Center and CQD.
• Diagnose and resolve voice-related issues promptly.
• Collaborate with carriers and vendors for escalations.
• Security & Compliance
• Apply security best practices for Teams Phone.
• Ensure compliance with organizational and regulatory requirements (e.g., E911).
• Integration & Optimization
• Integrate Teams Phone with existing PBX or SIP trunking solutions.
• Optimize call flows and user experience.
• Documentation & Training
• Maintain accurate documentation of configurations and processes.
• Provide training and support to end-users and IT staff.
• Required Skills :
• Microsoft Teams Phone administration
• Security best practices
• Strong understanding of Microsoft 365 and Teams architecture
• Knowledge of SIP, PSTN, and telephony principles
• Familiarity with QoS, networking fundamentals, and troubleshooting tools
• Excellent communication and documentation skills
• Qualifications :
• Education :
• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
• Experience :
• 2+ years in Microsoft Teams administration or unified communications
• Hands-on experience with Teams Phone, Direct Routing, and SBCs
• Certifications (Preferred) :
• Microsoft Teams Voice Engineer (MS-720) or similar
• Experience Level :
• Expert Level
• Job Type & Location

This is a Contract position based out of Pittsburgh, PA.

• Pay and Benefits

The pay range for this position is $70.00 - $80.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully remote position.

• Application Deadline

This position is anticipated to close on Dec 12, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.