Sales and Management Intern

Summary

The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle’s retail business works and what it takes to excel in management.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in these top four areas : Front 5, sales floor, fitting rooms, and the register area
• Help Guests try on or fit merchandise
• Check out and bag purchases
• Prepare merchandise for alterations
• Knowledgeable of all exchange and return procedures for Guests
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Place Special Orders or call other stores to find desired merchandise
• Maintain and build good Guest relationships to develop a client based business
• Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
• Consistently maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

Visual Merchandise Management

Operations

Internship Duties

Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include : Build a Specific Denim Brand

Tops

Accessories

Shoes

Buckle Card

Activewear

Outerwear

Swimwear

Supervisory Responsibilities

This job has no supervisory responsibilities.

Part-time Benefits

Benefits Available (after applicable waiting period) :

Education and / or Experience

In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary.

Additional Qualifications

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.