Talent.com
Enrollment and Eligibility Supervisor
Enrollment and Eligibility SupervisorMaximus • Tampa, FL, US
serp_jobs.error_messages.no_longer_accepting
Enrollment and Eligibility Supervisor

Enrollment and Eligibility Supervisor

Maximus • Tampa, FL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description & Requirements

Maximus is currently hiring an Enrollment and Eligibility Supervisor to support the Missouri Surge team.

This is a remote opportunity to US residents only.

This team will help support Medicaid enrollment and eligibility determination.

The Enrollment and Eligibility Supervisor is responsible for assisting with managing team activities, escalations, analyzing trends, and ensure escalations are addressed to full project resolution.

Each Supervisor may support a team size of 5-20 Eligibility Specialists.

The position requires colleagues to provide their own Desktop or laptop to access our network.

At Maximus we offer a wide range of benefits to include :

  • Work / Life Balance Support - Flexibility tailored to your needs!
  • Competitive Compensation - Bonuses based on performance included!
  • Comprehensive Insurance Coverage - Choose from various plans, including

Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally,

enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet

insurance.

  • Future Planning - Prepare for retirement with our 401K Retirement Savings
  • plan and Company Matching.

  • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave,
  • along with Short and Long Term Disability coverage.

  • Holistic Wellness Support - Access resources for physical, emotional, and
  • financial wellness through our Employee Assistance Program (EAP).

  • Recognition Platform - Acknowledge and appreciate outstanding employee
  • contributions.

  • Tuition Reimbursement - Invest in your ongoing education and development.
  • Employee Perks and Discounts - Additional benefits and discounts
  • exclusively for employees.

  • Maximus Wellness Program and Resources - Access a range of wellness
  • programs and resources tailored to your needs.

  • Professional Development Opportunities : Participate in training programs,
  • workshops, and conferences.

    Essential Duties and Responsibilities :

  • Supervise High Speed Data Entry (HSDE) Administrators, providing constructive feedback and guidance to achieve and surpass individual performance objectives.
  • Conduct regular monthly, annual, and ad-hoc performance reviews for the team.
  • Stay updated on all data entry programs, systems, performance requirements, and Corporate / Project policies and procedures.
  • Aid HSDE Administrators in data entry completion and manage escalated tasks effectively.
  • Assist in conducting HSDE training sessions, ensuring team competence.
  • Meet Quality Assurance (QA) and key performance metrics standards.
  • Assess training needs, collaborate with Quality Assurance and Training departments to implement effective training initiatives.
  • Report personnel-related issues to Human Resources and escalate anticipated problems proactively.
  • Review and provide feedback on HSDE documentation and processes, ensuring compliance with established safety standards.
  • Remain stationary for prolonged periods, occasionally lifting or moving items up to 25 pounds, within an office environment.
  • Fulfill other assigned duties by Management.
  • Minimum Requirements

  • Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
  • 2 years of call center experience required.
  • 2 years of Medicaid policy and program experience required.
  • 2 years of call center supervisor or management experience required.
  • 2 years of management experience supporting a remote team preferred.
  • Previous enrollment or eligibility experience preferred.
  • Must be able and willing to work 8 : 00am-5 : 00pm CST, Monday - Friday.
  • Home Office Requirements :

  • Desktop or Laptop that runs Windows, Mac, or Linux (no Chromebooks or tablets).
  • OS for Windows - Current release of Windows 10 or newer
  • OS for Mac - Big Sur (11.0.1+); MacOS (10.14) or newer
  • OS for Linux - Ubuntu (18.04)
  • Connectivity to the internet via either Wi-Fi or RJ-45 connection for wired network connection to home router (no mobile hotspots).
  • Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
  • USB plug and play wired headset with a microphone (no Bluetooth, AirPods or wireless gaming headsets).
  • Must currently and permanently reside in the Continental US.
  • EEO Statement

    Maximus is an equal opportunity employer.

    We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

    Annual salary is just one component of Maximus's total compensation package.

    Other rewards may include short- and long-term incentives as well as program-specific awards.

    Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

    Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

    An applicant's salary history will not be used in determining compensation.

    Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

    If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.

    Minimum Salary

    44,800.00

    Maximum Salary

    60,000.00

    serp_jobs.job_alerts.create_a_job

    Eligibility Supervisor • Tampa, FL, US

    Job_description.internal_linking.related_jobs
    Team Lead RN Surgical ICU Nights

    Team Lead RN Surgical ICU Nights

    AdventHealth • Tampa, FL, United States
    serp_jobs.job_card.full_time
    All the benefits and perks you need for you and your family : .Up to a $10,000 sign on bonus .Relocation bonus if qualified . Student Loan Repayment Program .Joining AdventHealth is about being part o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Lead - Nursing Adult Forensic Services

    Team Lead - Nursing Adult Forensic Services

    Gracepoint (formely MHC, Inc.) • Tampa, FL, United States
    serp_jobs.job_card.full_time
    Full Health, Dental, Vision, Disability, Accidental, and 401(k) within 1 month of hire.Non-Profit Organization Student Loan Forgiveness. PTO accrual starts on day 1 of employment.This is an advanced...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Care Manager - Multiple Openings in FL (RN, LBSW, LLMSW, LMSW)

    Care Manager - Multiple Openings in FL (RN, LBSW, LLMSW, LMSW)

    Molina Healthcare • Tampa, FL, US
    serp_jobs.job_card.full_time
    Provides support for care management / care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum.Strives to ensure...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    GI APRN AHMG Carrollwood

    GI APRN AHMG Carrollwood

    AdventHealth • Tampa, FL, United States
    serp_jobs.job_card.full_time
    All the benefits and perks you need for you and your family : .Rollover PDO with service year increases in accrual.Comprehensive benefits package. Joining AdventHealth is about being part of something...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Underwriting Team Leader

    Associate Underwriting Team Leader

    CRC Group • Tampa, FL, United States
    serp_jobs.job_card.full_time
    The position is described below.If you want to apply, click the Apply button at the top or bottom of this page.You'll be required to create an account or sign in to an existing one.If you have a di...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Occupational Therapy Team Leader

    Occupational Therapy Team Leader

    Encompass Health Rehabilitation Hospital of North Tampa • Lutz, FL, United States
    serp_jobs.job_card.part_time
    Occupational Therapy Team Leader Career Opportunity.Lead with Purpose in Occupational Therapy.Seeking a career transcending the ordinary? Join Encompass Health where your leadership skills matter.E...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Facilitator I - Mid Level (Life Company) (Hiring Immediately)

    Facilitator I - Mid Level (Life Company) (Hiring Immediately)

    USAA • TAMPA, FL, US
    serp_jobs.job_card.full_time
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Neuro Interventional Specialist

    Neuro Interventional Specialist

    AdventHealth • Tampa, FL, United States
    serp_jobs.job_card.full_time
    All the benefits and perks you need for you and your family : .Student Loan Repayment Program.Whole Person Wellbeing Resources. Mental Health Resources and Support.Joining AdventHealth is about being ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Analyst, Board Cert Behavior

    Analyst, Board Cert Behavior

    Hillsborough County Public Schools • Tampa, FL, United States
    serp_jobs.job_card.full_time
    This position includes providing districtwide consultation and direct support in all areas of behavior management.The role includes coordinating, developing, and monitoring the implementation of be...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    AUDIT EVALUATION & REVIEW ANALYST - 1

    AUDIT EVALUATION & REVIEW ANALYST - 1

    My Florida Corp Defunct • Tampa, FL, United States
    serp_jobs.job_card.full_time
    AUDIT EVALUATION & REVIEW ANALYST - 41001236 1.The State Personnel System is an E-Verify employer.For more information click on our E-Verify Website (). Agency : Office of the Attorney General.Workin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Audit & Reimbursement III (US)

    Audit & Reimbursement III (US)

    Elevance Health • Tampa, FL, United States
    serp_jobs.job_card.full_time
    This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ELIGIBILITY SUPERVISOR - SES - 60033845

    ELIGIBILITY SUPERVISOR - SES - 60033845

    Florida State Jobs • Tampa, FL, US
    serp_jobs.job_card.full_time
    Eligibility Supervisor - Ses - 60033845.The individual occupying this position is responsible for determining initial and ongoing eligibility for social service programs, including reviewing, and a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Clinical Psychology- Adjunct Instructor -(Tampa Campus)

    Clinical Psychology- Adjunct Instructor -(Tampa Campus)

    National Louis University • Tampa, FL, United States
    serp_jobs.job_card.full_time
    Clinical Psychology- Adjunct Instructor -(Tampa Campus).College of Psychology and Behavioral Sciences.We are proactively recruiting at this time for openings expected in the future.The Florida Scho...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CollegeWrkStudyFedStuFinAid,PT

    CollegeWrkStudyFedStuFinAid,PT

    Hillsborough County Public Schools • Tampa, FL, United States
    serp_jobs.job_card.part_time
    This part-time position is open.Erwin Technical College Career certificate students who meet specific Financial Aid Criteria. For any additional information about the position, contact Michelle.All ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Workforce Analytics & Productivity Monitoring Analyst

    Workforce Analytics & Productivity Monitoring Analyst

    Sedgwick • Tampa, FL, United States
    serp_jobs.job_card.full_time
    By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel MRI Tech - $1,936 to $2,164 per week in Wellington, FL

    Travel MRI Tech - $1,936 to $2,164 per week in Wellington, FL

    AlliedTravelCareers • Tampa, Florida, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified MRI Tech in Wellington, Florida, 33449!.Now Hiring : Allied Healthcare MRI - Wellington, FL. Contact us for Pay Informati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CVOR First Assist WOW

    CVOR First Assist WOW

    AdventHealth • Tampa, FL, United States
    serp_jobs.job_card.full_time +1
    All the benefits and perks you need for you and your family : .Student Loan Repayment Program.Whole Person Wellbeing Resources. Mental Health Resources and Support.Joining AdventHealth is about being ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Licensed Master Social Worker (LMSW) - $2,400 to $2,450 per week in Fort Myers, FL

    Travel Licensed Master Social Worker (LMSW) - $2,400 to $2,450 per week in Fort Myers, FL

    AlliedTravelCareers • Tampa, Florida, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Job.LMSW in Fort Myers, Florida, 33911!.This is a critical and rewarding role, specifically within the . Pediatric Emergency Room (PEDS ER).If you are passionate ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted