Technical Support Specialist, District - Central Office

Position Type :

Technology - Classified Position / Computer Technician

Date Posted : 12 / 1 / 2025

Location : Central Office

TITLE : Technical Support Specialist, District - Central Office

JOB STATUS : FLSA Overtime Eligible

REPORTS TO : Director, PK-12 Technology

DEPARTMENT : Academics

POSITION SUMMARY : Assist with supporting the District's mobile device management systems and system applications; repair, support, and operate the district's technology and media systems.

JOB QUALIFICATIONS :

• Associate degree in computer science or equivalent work experience with computer systems.
• Experience working in mobile device management systems such as JAMF and Google Admin.
• Software integration and provisioning experience. Experience in educational organizations is preferred.
• Willingness to become trained in the system(s) used by the school district.
• Ability to organize and prioritize work.
• Well-developed oral and written communication skills.
• Ability to diagnose and resolve basic computer, projector, TV, media, and technical issues.
• Sound judgment and problem-solving skills.
• Ability to work cooperatively with all staff and to interact with staff, students and the public in a positive manner.
• Ability to handle confidential information, set priorities, work well under pressure with and attention to detail.
• Ability to lift 35lbs without assistance.
• Valid Ohio driver's license and insured vehicle for visiting sites for repairs.
• Such alternatives to the above as deemed appropriate by the Director of PK-12 Technology.

ESSENTIAL DUTIES :

TERMS OF EMPLOYMENT : 261 days (251 work days and 10 paid holidays); 8 hours per day, excluding lunch; number of days of vacation, holidays and salary as determined by Negotiated Agreement. Work year to be established by the Board.

SALARY : $26.24 / HR. - $30.43 / HR.

The qualifications listed above are intended to represent the education, experience, skill and ability levels typically needed to successfully perform the essential duties contained in this job description. The qualifications should not be viewed as individual absolute standards, but considered holistically with other position-related criteria.

The Dublin City School District is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, disability, veteran status, marital status, or any other status protected by law.