Job Type
Full-Time
Experience
none
Essential Functions
POSITION SUMMARY : At assigned customer locations perform heating, ventilation and air conditioning (HVAC) cleaning services as required. Maintain a high standard of customer service and additional sales performance. Complete daily paperwork. ESSENTIAL FUNCTIONS :
- Be a good ambassador / representative for COIT Services, Inc.
- Provides prompt and professional service to all customers. This includes being polite, courteous and respectful.
- Completes customer service schedules on time. Keeps internal personnel informed of daily schedule.
- Demonstrates professional knowledge of all company products and services.
- Determines customer requirements.
- Access customer’s heating and air conditioning unit in appropriate manner. If necessary cut hole in plenum, wearing safety equipment.
- Ability to manipulate the cleaning unit from the van rolling it into the customer’s home.
- Wearing appropriate safety equipment, provides professional Air Duct cleaning services in customer’s home using company-provided equipment. Provided safety equipment might include goggles or safety glasses, dust mask, gloves, etc. Cleaning equipment would include the cleaning unit, the compressor unit, and high pressure lines.
- Clean and replace registers.
- If necessary, repair hole made in plenum.
- Clean up any work areas, removing all debris and dust.
- Follow all safety procedures including the contents of the safety bucket.
- Ask customers for additional business and successfully sell add-on services and products (such as carpet cleaning, upholstery cleaning, draperies, etc.)