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Technical Assistant Scheduler
Technical Assistant SchedulerOnDek Solutions • Worcester, Massachusetts, USA
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Technical Assistant Scheduler

Technical Assistant Scheduler

OnDek Solutions • Worcester, Massachusetts, USA
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We are seeking a Technical Assistant Scheduler to join our growing team in Worcester MA. This is a temp-to-perm opportunity offering strong career growth professional development and a collaborative hybrid work environment.

About the Opportunity

As a Technical Assistant Scheduler youll play a key role in supporting daily operations and strategic projects within the Risk Solutions group. This position partners closely with vendor management field leadership and staff consultants to coordinate activities ensure accurate data collection and produce reports used for audits and business planning.

What Youll Do

  • Provide intermediate-level administrative and technical support managing assignments that occasionally require independent judgment and deviation from standard processes.
  • Coordinate and schedule field consultants and vendor activities while maintaining accuracy and timeliness.
  • Process surveys and reports using internal tools ensuring data integrity and alignment with underwriting and risk solution requirements.
  • Aggregate and analyze data for ad hoc requests helping to improve reporting and operational efficiency.
  • Collaborate across functional teams to resolve scheduling conflicts enhance workflows and contribute to process improvement initiatives.

What You Bring

  • 13 years of experience in scheduling coordination or administrative support.
  • Strong proficiency in Microsoft Office Suite especially Excel and Outlook.
  • Excellent communication and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Bachelors or Associate degree preferred or equivalent professional experience.
  • Analytical mindset with the ability to synthesize data and make informed recommendations.
  • Whats in It for You

  • Career Path : Temp-to-hire model (average 34 months before conversion).
  • Compensation : $18-$20 per hour during the contract phase; upon hire a full-time salary of $45000 plus a comprehensive benefits package.
  • Schedule : Hybrid work model2 days onsite per week MondayFriday 8 : 30 a.m.5 : 00 p.m. (38.75 hours / week).
  • Success Indicators

  • Accurate and timely delivery of individual and team tasks.
  • Clear professional communication across departments.
  • Consistent demonstration of the companys core values and commitment to quality.
  • Proactive identification of opportunities to improve processes or leverage technology for efficiency.
  • This is a great opportunity for someone eager to grow in a structured team-oriented environment within the insurance industry.

    Key Skills

    Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 18 - 20

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    Scheduler • Worcester, Massachusetts, USA

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