CRM Administrator

CRM Administrator - Titan Factory Direct

📍 Location : San Antonio, TX (On-site with future hybrid potential)

💰 Salary : $45,000-$55,000 per year + full benefits including 401(k)

About the Role

Titan Factory Direct is seeking a CRM Administrator who takes pride in precision, organization, and system reliability. This role is ideal for someone who enjoys solving complex problems, improving processes, and maintaining clean, efficient data systems that directly support business performance.

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

Does this sound like you?

You prefer facts, structure, and clear expectations.

You take ownership of your work and deliver consistent, accurate results.

You enjoy identifying process improvements and applying logical solutions.

You manage your time independently and hold yourself accountable.

You find satisfaction in keeping systems organized and efficient.

If this reflects your work style, Titan Factory Direct may be the perfect fit.

Key Responsibilities

Maintain and administer the CRM system (Zoho) with precision and consistency

Manage user accounts (add, remove, and maintain permissions)

Conduct regular data audits and ensure information integrity

Create and refine automation workflows to streamline sales processes

Build, schedule, and distribute custom reports for leadership

Support the sales team with CRM training and optimization

Collaborate on new feature rollouts and testing for system updates

Perform all duties as assigned by management

Required Qualifications

Bachelor's degree in Business, Information Systems , or related field

Proven experience managing CRM platforms (Zoho preferred)

Strong analytical and troubleshooting skills

Excellent written and verbal communication abilities

High attention to detail and accuracy in data management

Proficient with automation tools, reporting dashboards , and CRM best practices

Ability to work independently , prioritize, and meet deadlines

What We Offer

Competitive salary and performance-based incentives

Full benefits package (medical, dental, vision)

401(k) with company match

Stable, structured work environment

Opportunities for professional growth and development

Next Steps

Join a company where precision and reliability matter.

Submit your resume and complete the Culture Index Survey titled Titan Factory Direct to be considered for this position.

Titan Factory Direct

About Titan Factory Direct

Titan Factory Direct is a leading provider of manufactured and modular homes. Our sales centers offer customers a seamless home-buying experience - from model browsing to customization and purchase - backed by a professional, service-oriented team.

Background check and Drug Screen are required

Job Posted by ApplicantPro