Health Care Customer Service Representative

A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls related to insurance and payment processing.

Key Responsibilities

Make and answer calls to resolve billing and payment issues

Respond to patient inquiries in a professional manner

Follow client-specific protocols and monitor payment arrangements

Required Qualifications

1+ years of experience in a call center or customer service role

Knowledge of medical terminology and healthcare billing preferred

Ability to work in a fast-paced, deadline-oriented environment

Demonstrated flexibility in scheduling and assignments

Bilingual candidates are encouraged to apply for additional support