Sales Associate

WHY DIAMOND GAME?

When you work at Diamond Game you are part of a diverse, forward-thinking, technology-focused gaming organization. Diamond Game employees work together as an engaged team, making contributions at all levels to ensure the highest quality and standards.

As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward.

Career development, remote and hybrid work schedules, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.

Diamond Game designs, produces and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a member of the Pollard Charitable Games Group of companies, which includes American Games and International Gamco, among others.

Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, innovation and continuous improvement. We are proud that our products positively impact many charitable communities across North America.

Our Core Values are : Collaboration, Innovation, Growth, and Integrity; and remembering to Have Fun!

Position Summary

The Sales Associate is responsible for representing Diamond Game in the Missouri market, developing and executing a sales strategy to meet company objectives by acquiring and maximizing sales at approved gaming locations throughout Missouri. The Sales Associate will develop the relationships necessary to implement the product down to the site level, with the responsibility of meeting sales and customer satisfaction goals.

Essential Duties and Responsibilities

• Become well-versed in Diamond Game products, as well as other Lottery products, to enable effective selling to retailers.
• Develop and implement a sales plan to maximize sales and product performance from existing customers and to recruit new retail customers.
• Plan your sales activities and keep effective records of those activities and follow up action.
• Provide updated market sales analysis and recommendations to Market Manager.
• Serve as a liaison with Missouri Lottery to ensure all information or customer expectations are met.
• Analyze sales data, create reports using Excel, PowerPoint, and make recommendations for product mix changes per retailer that will maximize financial and operational performance.
• Travel to industry conventions, conferences and coordinate with the Diamond Game marketing department as necessary to ensure success at these shows.
• Think critically and creatively to identify opportunities, execute on those opportunities, and solve customer issues.
• EffectivelycommunicateretailerissuestotheMissouriteamandcoordinatewiththeteamto determine necessary corrective actions for issue resolution.
• Work closely with the Market Manager and the Diamond Game service team to provide a team- oriented approach to satisfying customers and maximizing the return for the company.
• Be able to travel to retailers throughout the state of Missouri at various times throughout the day to meet with decision makers (could include evening hours); 75% of the time will be travel, with overnight stays as necessary.
• Consistently demonstrate the ability to practice Diamond Game's core values and apply them.
• Perform other tasks and duties as needed and / or requested by management.

Education & Experience Requirements

Knowledge and Abilities Requirements

Work Environment & Physical Requirements

Benefits

We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).

Diamond Game provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To ALL Recruitment Agencies : We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.