Family Enhancement Worker

General Description

The Family Enhancement Worker provides short-term supportive assistance alongside the case managers in carrying out the delivery of program services to families.

Essential Duties and Responsibilities

Position-Specific

• Conduct collateral contacts with client by telephone or in person to assess needs.
• Responsible for updating the worker and supervisor of the assigned case regarding contact made with family.
• Provide clients with community-based resource information, as needed.
• Provide casework assistance to case managers as directed by director or supervisors that include obtaining documentation i.e., consent for release of information forms.
• Demonstrates a knowledge and acceptance of Agency policies and procedures and the policies and procedures of the Illinois Department of Children and Family Services (DCFS) including procedures related to confidentiality.
• Provide transportation for clients to various appointments such as doctor, WIC, school, etc.
• Provide assistance to the client to enhance accessibility to service delivery such as household / grocery budgeting, assistance with shopping for / with the client, assist client with maintaining / cleaning the home, provide medical education if needed, assist with client with weekly planning, etc.
• Participate in supervision between the intact specialist and supervisor, when requested, to discuss case dynamics.
• Assist with administrative duties such as copies, filing, etc.
• Performs other duties as assigned by program director and team supervisors.
• Meet weekly with intact director for supervision.

All Employees

Lead by empathy and nonjudgement

Work Environment

This employee operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds. Must be able to move file boxes and operate a motor vehicle.

Expected Hours of Work

Work schedules are based on the needs of the children, youth and families served by the agency and often include nights and weekends. Specialists are expected to work 40 hours per week; work schedule to be developed with and approved by Supervisor. Hours worked over 40 hours require Supervisory pre-approval. A work week is defined as Sunday to Saturday.

Travel

The Family Enhancement Worker travels throughout the Chicagoland area as required to meet the needs of assigned families and to participate in professional development activities.

Educational Requirements / General Qualifications

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Duties, responsibilities and activities may change at any time with or without notice.

Our contract requires background checks that include : criminal, education, and motor vehicle.

Job Posted by ApplicantPro