Senior Hospitality Manager (Staffing Manager)(Contract)

THE JOB / Senior Hospitality Manager (Staffing Manager)

EXPERIENCES / Responsible for planning budgeting scheduling and managing local staff leading up to and during the event.

WHERE YOULL WORK

Our headquarters is in Stamford CT but the location of this position can be flexible with priority given to candidates open to hybrid work (3 days week in office) in one of our office locations - - Stamford CT New York NY Charlotte NC Atlanta GA Chicago IL and Miami FL. We will also consider a remote-based working arrangement for qualified candidates with East Coast working hours as a prerequisite.

WHEN YOULL WORK

Contract Dates : January to August 31

st

2026

Contract Type : W-2 Employment

THE WORK YOULL DO

Octagon is looking for an experienced Staffing Manager to join a dynamic team working with a global client with sponsorships of FIFA World Cup. This role is a unique opportunity to join our team.

The candidate must have relevant experience in hospitality program for major events managing staffing and local suppliers. On behalf of our client youll be responsible for planning budgeting scheduling and managing all local staff leading up to and during the event.

• Liaise with staffing vendors and suppliers to hire local staff for various hospitality functions including welcome desk transportation hosts hospitality spaces hosts etc. to ensure all roles are filled with qualified personnel.
• Oversee staff hiring interviewing and scheduling across 10 cities at a time.
• Oversee the relationship with the staffing supplier ensuring they meet contractual obligations provide professional staff and maintain high-quality service standards.
• Understand the staffing regulations for each state in the US and ensure we comply with the rules.
• Coordinate accreditation needs and submission according to FIFA guidelines ensure the communication is clear and adhere to the timelines for local staff and other hospitality team members
• Manage all staffing logistics for the hospitality program ensuring that the staff is punctual professional and adequately trained to perform their duties at each event or venue.
• Develop coordinate and manage the creation of all training materials for staff ensuring that materials are aligned with program goals and expectations.
• Collect all details and manage the distribution of staff uniforms ensuring that staff receive the appropriate attire and that uniforms are in good condition.
• Ensure that all hired staff understand and adhere to the organizations standards including dress codes customer service expectations and safety protocols.
• Review and approve staffing schedules and work assignments ensuring the right number of staff are allocated to each event or task based on requirements.
• Monitor staff performance during events and programs ensuring compliance with established protocols and maintaining high standards of guest experience.
• Ensure that shifts are correctly coordinated to meet the programs requirements and proactively resolve any scheduling conflicts or staff shortages.

Key Responsibilities Overall :

This could be your next right move if :

THE BIGGER TEAM YOULL JOIN

Recognized as one of the Best Places to Work in Sports Octagon is the global sports entertainment and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers finding insightful bold ways to create play in our work our lives and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans of sports entertainment and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker

WHO WERE LOOKING FOR

L4 : This position pays an annualized rate of $82000 and is not overtime-eligible

Octagon is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability protected veteran status or any other basis prohibited by law.

LI-JR1

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Required Experience :

Manager

Key Skills

Facilities Management,ADMA,Heavy Bus Driving,AXA,Building Services,Courier Delivery

Employment Type : Full-Time

Experience : years

Vacancy : 1