Maitre D' / Front Desk Receptionist

We’re Squeeze, a feel-good company, from the Founders of Drybar.    A bit about us :

• Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience.
• We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright.
• It's so important that we've made it our company mission to be the best part of our guests’ and team members’ day.
• Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy.
• Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage.
• Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space.
• It’s a completely fresh approach to a way better massage experience.
• THE PERKS Competitive hourly rate Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more.
• That’s as few as 4 shifts per week!
• Paid Sick Leave 1 free Mid Squeeze (50-minute massage) a month At Squeeze, all add-ons are complimentary.
• That means no quotas or upselling!

Annual performance raises ($1 / year) Flexible schedules Responsive, empathetic, and understanding Management providing on-site leadership A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag) Quarterly paid training :

Words that describe you include :

Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more Resolve guest issues in the shop  EXPERIENCE REQUIREMENTS 1+ year in retail, preferably technology or front-desk, service-related experience Proven track record in delivering an exceptional guest experience Excellent problem solving and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred   Enough from us though, let our team tell you why Squeeze is a  5-star employer on Glassdoor  and why  96% of our team would recommend us as a great place to work :

It’s a feel-good culture.” - Clinton Meet Your Manager :

Our shop's culture can be summed up in three words :

And my perfect entrance music? 'We are Family' by Sister Sledge, reflecting the tight-knit, supportive atmosphere I cultivate in our team." I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries.

I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation :