Business Operations Supervisor Sports Illustrated Resorts

We Put the World on Vacation

Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

As a Business Operations Supervisor for Sports Illustrated Resorts this person will be responsible for delivering quality support for our Sales and Marketing processes. This person not only provides exceptional support to all guests and business partners but also ensures that same level of service is met by their team.

You will be responsible to :

Deliver exceptional and consistent customer service to our guests business partners and team

Implement new processes to improve customer service

Protect data when interacting with our guests to ensure they receive the best experience with us

Protect and audit company assets by consistently adhering to our policies and procedures

Ensure your team is up to date on all operational procedures that govern our business

Lead and / or coordinate the training of new hires and new business initiatives

Design and execute daily weekly monthly or quarterly reporting needs while identifying business trends

Consistently leverage your resources (your team leadership procedural guides etc.) to provide quick support to questions as they arise and escalate appropriately to leadership

Help guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources

You will partner with :

Sales and Marketing teams

Human Resources

Resort Operations

Requirements :

Proficient in Microsoft Suite

Availability to support business throughout weekends and holidays

Experience delivering outstanding customer service

Experience leading teams or influencing others preferred (not required)

In Summary :

You should be an individual that enjoys working in a fast-paced environment interacting with guests and business partners and being part of a highly engaged team. You should be a communicative reliable organized person who is not afraid of learning new processes and embraces change.

How Youll Be Rewarded :

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include :

Note : Temporary and / or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.

Required Experience :

Manager

Key Skills

Airside Operations,Cathodic,Marketing & Sales,General Services,Advocacy,Infrastructure Development

Employment Type : Full-Time

Experience : years

Vacancy : 1