German Speaking Customer Service for Pharmaceuticals industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a German Speaking Customer Service Representative within the pharmaceuticals industry. This position is perfect for individuals who are passionate about providing exceptional customer service and are eager to contribute to the pharmaceutical sector, working in a dynamic environment where communication is key. Join us to be part of a team that not only values linguistic skills but also embraces cultural diversity to facilitate outstanding customer interactions on an international stage.

Responsibilities

• Provide exceptional customer service to German-speaking clients in the pharmaceuticals industry.
• Assist customers with inquiries related to products, services, and orders via phone, email, and chat.
• Resolve customer complaints efficiently while ensuring customer satisfaction.
• Maintain a thorough understanding of pharmaceutical products and services to provide accurate information.
• Document and track customer interactions in our CRM system.
• Collaborate with team members to improve service quality and overall customer experience.
• Adhere to company policies and procedures while upholding the highest standards of professionalism.