Vice President, Talent Acquisition

Vice President Global Talent Acquisition

As Vice President Global Talent Acquisition, you will be a key strategic partner to the Chief People Officer and senior leadership across Western Union. You will lead the transformation and scaling of our global Talent Acquisition (TA) function, driving innovation, operational excellence, and a data-informed approach to recruitment. With oversight of a global team of ~50 professionals and a significant budget, you will shape the future of how Western Union attracts, engages, and hires top talent worldwide.

Role Responsibilities

• Serve as a trusted advisor to the CPO and executive leadership, co-leading strategic initiatives that elevate people processes across the enterprise.
• Champion a forward-thinking, inclusive talent strategy that aligns with Western Union's business goals and global footprint.
• Collaborate with People COEs and business leaders to build workforce plans and talent pipelines that support long-term growth.
• Educate and influence senior stakeholders on modern, data-driven recruiting practices and market trends.
• Foster a culture of continuous improvement, coaching and mentoring TA leaders to drive performance and innovation.
• Partner cross-functionally to enhance employer branding, candidate attraction, and employee value proposition.
• Promote diversity, equity, and inclusion through intentional hiring strategies and team-building efforts.
• Design and implement scalable, global recruitment strategies that address current and future talent needs.
• Build and maintain high-quality, diverse candidate pipelines across all levels, with a focus on critical and senior roles.
• Lead executive search efforts and support strategic hiring initiatives across business units.
• Elevate the candidate experience through streamlined processes, personalized engagement, and consistent communication.
• Strengthen Western Union's visibility and reputation in key talent markets through strategic outreach and partnerships.
• Drive operational excellence by refining recruitment processes, systems, and tools to improve efficiency and scalability.
• Leverage data and analytics to inform decision-making, measure performance, and identify opportunities for improvement.
• Establish and monitor KPIs to ensure quality, speed, and service outcomes across the TA function.
• Lead the evolution of recruitment operations to support a dynamic, global business environment.

Role Requirements

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union.

Your United States specific benefits include :

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania : Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date :

11-24-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.