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Security Officer
Security OfficerThe Rittenhouse Hotel • Philadelphia, PA, US
Security Officer

Security Officer

The Rittenhouse Hotel • Philadelphia, PA, US
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Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Security Supervisor / Manager Director of Security

Your Focus

  • Patrol designated hotel areas.
  • Respond to disturbances and emergency situations.
  • Maintain a daily activity log.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Prepare incident reports and other reports and communicate all related information to hotel management.
  • Access secured areas for authorized personnel.
  • Complete incident / accident reports in a clear and concise manner.
  • Escort guests to their rooms or assist guest's w / entry into their rooms according to hotel standards.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Monitor TV cameras, if applicable.
  • Perform bell person tasks and assist guests with luggage.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent and / or experience in a hotel or related field preferred.
  • Prior security experience is desirable.
  • CPR / First Aid preferred.

    • HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational / Professional Development
  • Referral Bonus Program

    • Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

    • What We Believe

    People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

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    Security Officer • Philadelphia, PA, US

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