Manager Application Services

Manager Application Services

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are a hands-on technical leader who thrives in agile environments and is passionate about building high-performing teams and delivering impactful software solutions, GAINSCO is the place for you.

GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That is because our culture encourages individuals to develop their skills as they build their careers. Come join us and become a Champion with GAINSCO.

As Manager, Application Services, you will lead quality assurance efforts across IT services, ensuring the reliability and performance of application changes that support business initiatives. You'll oversee a team of QA Analysts, drive automation strategies, and collaborate across departments to deliver high-quality software solutions. This role is ideal for someone who combines technical expertise with strong leadership and a passion for continuous improvement.

What does the Manager, Application Services do?

• Plan and manage QA processes and resources aligned with business and IT cycles.
• Collaborate with product and underwriting teams to support compliance, rate changes, and system enhancements.
• Establish and enforce QA standards across new and existing applications.
• Analyze test results and communicate findings to stakeholders.
• Identify and prioritize automation opportunities with engineering teams.
• Oversee production support to ensure application stability and performance.
• Implement incident management and resolution processes.
• Provide regular reporting to senior leadership.
• Analyze user stories and collaborate with development teams to ensure accurate implementation.
• Facilitate communication between business stakeholders and IT teams.
• Lead, coach, and develop a team of QA Analysts.
• Foster a positive, engaging work environment aligned with organizational values.
• Manage staffing needs, recruitment, onboarding, and performance.
• Provide ongoing training and development aligned with industry trends.
• Ensure accountability for all team deliverables and support cross-functional initiatives.

What is required?

Education :

Experience :

Skills and Abilities :

What else do you need to know?

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to the company. The company is an Equal Employment Opportunity Employer.